ACD in Line Urban Analog (APA-8)
Posted: 27 Apr 2011 16:34
Hi, I have configured ACD on PCM-R2. (in OXO).
But now, I need to configure ACD over the lines on APA-8; ok --> How?
-> ACD Setup / General / ACD Call Numbers:
ACD Hunting Group = 513 (for example)
DDI Number = ¿?¿?
thanks in advance
REGARDS
But now, I need to configure ACD over the lines on APA-8; ok --> How?
-> ACD Setup / General / ACD Call Numbers:
ACD Hunting Group = 513 (for example)
DDI Number = ¿?¿?
thanks in advance
REGARDS