reason of reboot GD2

[ritchi67]

Hi all,

I would like to know the cause of the reboot "5857 = GD / GA / INTIP / RGD: reason of reboot 3"

thank you for your reply

[enio.eltz]

Hi

"Soft reset on loss of DL IP". It probably has lost CS communication.

[ritchi67]

Hi,
is that the keep-alive has been exceeded or that the GD has lost network

[enio.eltz]

Hi

It can be both.

[ritchi67]

HI

thanks for your answer.

[Klink]

Just increase the UDP lost and it should be fine.

[stefanc]

Where can I do that, in the GD or ...

[stefanc]

Found it , i´m so tired, (IP-QOS)

[FN_DK]

Did it help to increase the UDP lost timer??

Regards

[Klink]

I hope it did.

INCIDENT NUMBER: 5857
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3Board
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Indeterminate

"GD/GA/INTIP/RGD: reason of reboot P1"
"P1 Error state"
"P1 :"
"GD/GA code :"
"- 3 : Soft reset on loss of DL IP"

DL IP means the tftp server add(usually OXE add - use command "lanpbxbuild -auto") from which the GD/INTIP etc will download it's binaries.

The incident is generated because the keep alive timer + the UDP lost timer have both been exceeded. Thus if U increase the value of the UDP lost timer, OXE will behave as if a network downtime which does not last long is transparent to it. Please note that you should never modify the keep alive or re-init timer. Only the UDP lost timer can be modified.

If the problem persists after modifying this value maybe you could post the topology of the installation here, + GD logs, + infocollect containing time of reboot.