Page 1 of 1

Pilot delete failed

Posted: 23 Nov 2010 03:21
by xister
Hello everybody,

i want delete a very old pilot in our OmniVista 4670.

But i get the following error:

Code: Select all

[8:52:33 AM] > Delete \Prodefacto\Applications::1\CCD::1\Pilot::181
                    Pilot Directory Number : Used for direct call
How i get the unused pilot deleted?

greetings from germany

Posted: 23 Nov 2010 03:54
by vad
Do you have CCs software? Where you can see f.e. status (opened, blocked...)

Posted: 23 Nov 2010 04:23
by xister
Yes, we have the CCS Software.
The pilot status is "blocked" and there“s no call rule defined.

Posted: 23 Nov 2010 05:16
by CR0673
Hi xister,

your pilot is assigned as "Pilot direct call" in a Processing Group. That's why you can't delete it.

bye