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Restart of IP-Touch when Recording is active

Posted: 27 Oct 2010 11:02
by capeini
Hei

I have an OXE with OmniPCXRecord.
The problem is random resets of the phones that are activated in OmniPCXRecord. All the sets are 4068. Switches are Cisco.

I tried to disable the recording, restart the sets. and the problem was gone.
Once activated again, the problem is active again.

As far as i know, the only thing different is an extra RTP towards the recorder (on the sets). Mayby the power consuption could be an issue, but the only sets that are resetting are the ones recorded.

Posted: 29 Oct 2010 06:08
by murraya
have you had the cisco switch logs cheched in case they closinng the ports as a defence mechinisum? just a thought.

Posted: 01 Nov 2010 06:12
by capeini
Yes. The Cisco switches' logs has been checked.
There is still a problem at the site

Re: Restart of IP-Touch when Recording is active

Posted: 14 Apr 2011 15:48
by alaint73
which OmniPCX record release are you refering to? the old release 1.x or the current one 2.x?
did you open-up a service request with ALU to find out what was going on?

Re: Restart of IP-Touch when Recording is active

Posted: 29 Jun 2012 13:45
by chesterd
Hi,

Having the same issue on site now? how was it resolve, OXE side or switch side?

Re: Restart of IP-Touch when Recording is active

Posted: 30 Jun 2012 02:38
by mustafa.ahmad
Does OmniPCX Record has bugs.... ???
if anyone has resolvd this issue or facing it,, plz post about it

Re: Restart of IP-Touch when Recording is active

Posted: 30 Nov 2012 09:08
by cavagnaro
As far as i know, unless god became a programmer, every software has bugs...no human is perfect