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4059 application no connection to pbx
Posted: 20 Mar 2007 07:48
by mozi
Hallo having problem with 4059 Attendant. When I start the Application there is no connection with the PBX. The keyboard works without Software. Is there a possiblity to restart this process. I can't reboot the system because of too much traffic
Posted: 20 Mar 2007 08:19
by knightr1der
have you set the primary access to the correct com port?
Is there a good connection to the UA port from the PAC interface?
What version 4059 software have you installed?
Can you see the PAC unit using /he_dow_tuner/tools?
Have you flashed the PAC interface with he_dow_tuner?
Posted: 20 Mar 2007 16:18
by mozi
It works til yesterday evening. I installed the newest Version 4.16.7
the he_dow_tuner shows the Verson 2.1 and 3.8
Version du Boot : 2.1
Version du code : 2.1
Version du code1 : 2.1
Version du code2 : 2.1
Version du boot1 : 2.1
Version du soft clavier : 3.8
Version zone international 1 : 2.1
Version zone international 2 : 2.1
Combine racroche
Alimentation secteur absente
So I think I will reboot the system in a few hours
Posted: 26 Mar 2007 11:49
by mozi
After a reboot of the call server it works.