Setting up voicemail on OmniPCX v5
Posted: 06 Sep 2010 07:47
New user - just registered today... Hoping I've posted this question in the correct forum.
Question concerns how to set up voicemail for OmniPCX (medium) using OMC510/14.1c, ie a step-by-step guide for a computer-literate user, though not a telephony engineer.
Specifically, we're a SOHO setup in Ireland with a single ISDN line, an Advanced Reflexes & Premium Reflexes plus four DECTmobile 200; hunting groups allow the business no. to ring on some sets & the home no. to ring on some (of which two are exclusively "home", the others shared). I had to remove the DECT unit from the Premium Reflexes set, so that it's now on a regular RJ11; it had voicemail & forward-to-mobile set up but lost these during the conversion from DECT (see para 2...). Further, in attempting to resolve, I managed to lose the mailbox function on the "home" Advanced set.
Assuming that's not TMI, can I elicit some help in starting from scratch to rebuild voicemail & forward-to-mobile on both the home & business phones?
Thanks in advance,
Walter
Question concerns how to set up voicemail for OmniPCX (medium) using OMC510/14.1c, ie a step-by-step guide for a computer-literate user, though not a telephony engineer.
Specifically, we're a SOHO setup in Ireland with a single ISDN line, an Advanced Reflexes & Premium Reflexes plus four DECTmobile 200; hunting groups allow the business no. to ring on some sets & the home no. to ring on some (of which two are exclusively "home", the others shared). I had to remove the DECT unit from the Premium Reflexes set, so that it's now on a regular RJ11; it had voicemail & forward-to-mobile set up but lost these during the conversion from DECT (see para 2...). Further, in attempting to resolve, I managed to lose the mailbox function on the "home" Advanced set.
Assuming that's not TMI, can I elicit some help in starting from scratch to rebuild voicemail & forward-to-mobile on both the home & business phones?
Thanks in advance,
Walter