Alcatel Unleashed

Hello,

A customer upgraded to Windows 7.
With XP we used the Callto://phonenumber hyperlink in the CRM to start the dialer.

But with Windows 7 i cannot find a way to link the Callto:// to the dialer.

Anyone has this working already?

Regards,

Henk

What dialer are you using? Callto is an application?

Hi Henk

I post here because I have a big interest about this solution. I am from Brazil and I have clients who want to make calls from their CRM to the OXO. They are doing some tests with Alcatel TSP ( it comes with PIM Phony ). The best would be CRM direct to the OXO. Can you explain how you do this?

Thanks a lot.

Hi Enio,

It works with Windows XP and TSP.
Basicly the callto:// was used for netmeeting calls and can be changed to use the Windows Dialer instead of Netmeeting.

On Windows 7 (not sure on Vista) the netmeeting program is gone and so is the posibility to assign an external program to the callto://

I know this is not the answer your looking for but CRM direct to the OXO sounds like CSTA to me.

Regards

Hi can you tell me more about call to:// i don't know about it.please share your expriance about it.

thanks for more details.............