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Attendant (operator) problem

Posted: 24 Mar 2010 10:38
by sameh
Hi all

i have OXO system
i put user 100 as operator adding to 120 ,121, 122 ,123 as VM to the Attendant Group
i define 0 prefix for attendant call

so when the other internal user (111, 112, ......) request the 0 to operator

the operetor set ring several tinmes then the caller hear the AA message:
(welcome you connect to Auto Attendant........... )

this is mistake for internal calls

please someone tell me how i can prevent this message for internal calls

thank

Posted: 24 Mar 2010 10:53
by elkiwi
Sameh

Don't add VM ports to Attendant Group. Just use a virtual extension as AA.