Alcatel Unleashed

Hi, I have installed PimPhony software on my laptop, PBX is OXO release 7. I am getting the following error while loading Pimphony..i can ping OXO system from my Laptop..please advice how to resolve that problem.....attached is screen capture of error...
thanks

Knock Knock.......

Could somebody help?? i also tried different version of PimPhony and it also pop an error "Enter IP of Voiceboard"....Can somebody point some tips???

Hello DFK,

what I can see is that you try to run PIMphony IP on Windows 7. If it a x64 bits version it will not work. Latest version build 2070 (PIMphony IP and TSP) is not yet compatible with Windows 7 64bits. Alcatel announced compatibility for end Q1 but as usual they are late, I didn't have any information about availability of a new version.

Regards,
Baptiste

Hi, Maurice. i also tried using XP and gets error of Unique IP address. The document showing error is also attach..please advice??

About main CPU and VoIP addresses - you have CPU/VoIP card or CPU + CoCPU/VoIP cards (in last case you cannot use the same addresses)

Hi Vad,
Thanks for info. I think my problem is related to OXO IP configuration rather PimPhony configuration...As i understand 20 free basic pimphony license is available with OXO and every oxo also have CPU/VoIP card or CPU + CoCPU/VoIP cards....am i correct??? In my case when i insert IP`s of VoIP board same as CPU IP it gave an error e unique IP address...Can somebody help how can i insert VoIP card IP same as of CPU IP?? and if i need some hardware card??
When i load Pimphony it gave an error of "could not locate/find VoIP card"
regards

If VoIP board (VoIP8 f.e.) installed on CPU board - you can manage the same address.
If you have CPUboard and you have CoCPU with VoIP board - CPU and CoCPU will have different addresses

Hi Vad, I think i have coCPU thats why i cannot use different IP address.. Can you guide how could i check which board and CPU is installed in my OXO??

Any more help??????????