Alcatel Unleashed

Hi All,

I am looking to verify whereabouts within the 4760 to check that tickets are being collected for trunk groups and extensions.

reason being i have multiple sites connected but only two sites seem to have data collected?

You have managed the /Applications/Accounting correctly on the sites? If you check accview -tf on the sites that are not sending tickets, are there any .DAT files listed?

very much appreciated.,

It has got alot of .dat files.

Great, Can you check that external accounting is turned on in Applications/Accounting on the PCX? Then also check in 4760 under Directory, System Tab, goto the PCX and check the Data Collection Tab. There should be a last .TAX file received. This will show whether tickets are being imported into 4760.