Statistic Manager - problem with password
Posted: 05 Mar 2010 08:29
Hello
Today I tred to install Statistic Manager and connect it to OmniPCX Office R7.1 (R710_052_007), with ACD already working. I used ACD applicaton package 5.0.0-5.13.01. After instlling Statistics Manager I tried to start it through OMC. WIndow appeard in whitch i had to put password. There is no information about password in Statistic Manager documentation, nor in OXO documentation. I tried standard instalator, administrator and attendant passwords, since they were not changed in this OXO, and non of them fit. To make sure, I reset all passwords using OMC and tried again, but there was no difference.
In old Alcatel-Unleashed formu i found topics with similar problem but solution given over there (standard administrator password: k*******) doesn't work for me.
Also, I can log to OXO using standard administrator passoword, so it is ok. Why then I cannot log into statistics manager?
Thanks in advance.
FranzM
Today I tred to install Statistic Manager and connect it to OmniPCX Office R7.1 (R710_052_007), with ACD already working. I used ACD applicaton package 5.0.0-5.13.01. After instlling Statistics Manager I tried to start it through OMC. WIndow appeard in whitch i had to put password. There is no information about password in Statistic Manager documentation, nor in OXO documentation. I tried standard instalator, administrator and attendant passwords, since they were not changed in this OXO, and non of them fit. To make sure, I reset all passwords using OMC and tried again, but there was no difference.
In old Alcatel-Unleashed formu i found topics with similar problem but solution given over there (standard administrator password: k*******) doesn't work for me.
Also, I can log to OXO using standard administrator passoword, so it is ok. Why then I cannot log into statistics manager?
Thanks in advance.
FranzM