Page 1 of 2

ARS tones

Posted: 03 Jan 2010 23:49
by sinyo
Hi all,

Happy new year!

I have configured OXO with ARS (prefix 9) to dial external number (PSTN).
But, the users do not satisfied with dial tone given after they press ARS prefix. The dial tone after pressing ARS prefix is same with dial tone before pressing ARS prefix.
How to change ARS dial tone (the tone after press ARS prefix)?

Thank you.

Posted: 05 Jan 2010 15:06
by netinstal
hallp sinyo
happy new year too
regarding the configutation of ARS, I propose you to configure the ARS without the code ( prefix) and your costumer will dial all the number "like at home". You must to put the Main trunk group in internal numbering plan (ex: 88,88,0 drop,no) and all the prefixes used for external destinations like secondary trunk group( ex: oo,oo,ARS,keep,no- next 01,01,ARS,keep,no.......and so on), next you will configure the ARS very easy ( ex: public,prefix oo,range ----,substitut oo, trunk group 1- for international calls ) and so on for all the prefixes defined in the internal numbering plan. Do not forget to configure also the trunk grup from ARS before.
If you don"t understand very well my explanations i can sent to you a print screen with Internal numbering plan and the ARS, please give your email adress

nelu
office@netinstal.ro

Posted: 26 Jan 2010 09:01
by tot3nkopf
Changing ARS tone to resemble tone seizure tone:
1. PM5/OMC -> System Miscellaneous -> Memory Read Write -> Other Labels -> I_TONES (0 for new releases)
2. Note "Address" (smth like : 087xxxxx ex: 087ECE54, 08751FF8)
3. Close Other Labes, open Numeric Addresses
4. -- In Address field put the above address in hexa on which you add 020 (offset) ex :
if address is 087ECE54, in that field you enter : 087ECE74

-- length 32
-- Read
5. If you are on the right spot smth like this should apear on your screen : 04 02 03 FF 03 02 07 FF --->for my country
6.Modify it like this : 01 01 00 FF 00 FF 00 FF --->this is like normal dial tone
7. modify, write
8. warm reset your system

@netinstal: Please remove alcatelunleashed.com link from your website from partner location---> you do not have any partnership relationships with alcatelunleashed.com . Use useful links or smth like that instead of our partners when referring to alcatelunleashed. Otherwise Frank could be forced to take legal actions. Thank you for understanding.

Posted: 26 Jan 2010 20:36
by sinyo
Hi nelu & tot3nkopf,
thank you for the replys.
i think the tot3nkopf answer is better solution.

Best Regards,

Posted: 28 Apr 2010 15:59
by ileana
Hello!!

I need some help, I have a E1 interface in OXO R7, this E1 interface have 10 outgoing channels and 7 incoming channels, the client need to route calls to cellphones for this 10 outgoing channels. Well, I configured the ARS table(because there are others routing configured) but when I try to make a call to cellphones an this one take one of the ten channel(according to established routing), lost call ringing tone, the cellphone rings, including the call is answered,but the person making the call doesn't hear the ringing tone while the call reaches its destination.

Please help me. if is necessary i can give someone the printscream of my configuration!!!

Posted: 28 Apr 2010 17:30
by ileana
Hello!!

I need some help, I have a E1 interface in OXO R7, this E1 interface have 10 outgoing channels and 7 incoming channels, the client need to route calls to cellphones for this 10 outgoing channels. Well, I configured the ARS table(because there are others routing configured) but when I try to make a call to cellphones an this one take one of the ten channel(according to established routing), lost call ringing tone, the cellphone rings, including the call is answered,but the person making the call doesn't hear the ringing tone while the call reaches its destination.

Please help me. if is necessary i can give someone the printscream of my configuration!!!

Posted: 03 May 2010 11:30
by kevinm
If you go external lines - protocols and select modify for isdn trunks. In here you can select parameters and there is a tick box for simulete ringback tone for outgoing calls

No tone ARS

Posted: 22 May 2010 08:37
by afeef
Hi, tot3nkopf

when i check PM5/OMC -> System Miscellaneous -> Memory Read Write -> Other Labels -> I_TONES (0 for new releases) it's referent what you mansions in your thread.
2. Note "Address" (smth like: 087xxxxx ex: 087ECE54, 08751FF8) this address also referent when i check OXO in my lab, here is my oxo address 0892CD44.

Can you please see attached screen shot and please comment.

Regards
Afeef

Posted: 23 May 2010 04:26
by tot3nkopf
What should I comment about this? Follow the other steps I described and it should be ok (in numeric addresses enter 0892CD64 with length 32--:read and modify as described above).

Posted: 23 May 2010 07:22
by afeef
Hi, tot3nkopf

Thanks, i have modified all address as you mentioned above, but still hearing pabx normal dial tone when i press ARS (prefix 9)

Regards
Afeef