Alarm Service Qualité in PRA Board Alarm N° 2101

[belkhiati]

Hi

In my Omnovista 4760 I have alarm Id of notification N° 2101, Please help me to resolve this probleme

Thanks and best regards

[tgn]

hello,

describe your problem a little bit more and send the whole detailed output of this alarm id...

regards...

[frank]

INCIDENT NUMBER: 2101
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3Terminal
EVENT TYPE: QualityOfServiceAlarm (11)
PROBABLE CAUSE: CommunicationsSubsystemFailure (6)
SEVERITY: Major

"P1 access still in state of alarm"
"P1 : Access type (PCM or T2)"
"Maintenance incident"
"Time-out validation expiry of an alarm status for a given access."
"Access switches to alarm status and expiry of time-out T."
"Restart of the possible time-outs still used."
"no operator action required";

What happened to this site before this ?
Upgrade ? New hardware ?
How often do you have this issue ?

[belkhiati]

Hello
Yes frank I have this Issue

We have tow OXE Release 8.0 in our network connected with tow E1 board via satalite link with QSIG Protocole , some times we can not communicate with the other site after I will have the tow alarms in my omnivista Id 1307 and 2101

Thanks

[frank]

So did you check the satellite link at the time of the error ?

[Pixel.Nine]

normally this is a link problem. you can make a test using another board with qsig, jus enable the network mode and create a prefix to this board.