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Call forwading from rooms

Posted: 15 Nov 2006 02:03
by catemnm
My client changed there pcx system to hotel now its not possible to make any type of call forward. Before it was possible.
Any idea of how I can make this work?????????

Posted: 15 Nov 2006 18:23
by oldboy
What type of call forward, internal external??? Immed, on Busy???

Call forwading from rooms

Posted: 16 Nov 2006 01:29
by catemnm
Its an internal immediate forward. when I enter the prefix (51) I get a message number dialled is not authorised, If I put the set in administrative it works just fine.
Thanks

Posted: 16 Nov 2006 15:19
by oldboy
Does your facility Cat change when you change from room to Admin?????

Forwarding in rooms

Posted: 17 Nov 2006 03:58
by catemnm
Thanks, the facilities COS does not change. I think I know where the problem is. All the sets in room are locked and I think (someone correct me if am wrong) you can not forward a call from a locked set.