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problem with set types
Posted: 11 Nov 2004 10:51
by sundancekid1977
There is a problem i am facing at one of the customer sites.When i configure one of the users set type as 4010,i am getting a distorted dial tone while on the same port when i fix a 4004 handset and make related chages in the configuration everything is working fine.Can someone let me know what can be the problem.
Posted: 11 Nov 2004 22:51
by vad
may be problem with 4010 set? Bad connection in handset?
Posted: 11 Nov 2004 23:27
by frank
You have to try EVERYTHING with Alcatel:
Did you try with another set ?
Did you try another set on another port ?
Do you have the same trouble ?
Did you try to plug another regular analog phone (butset for example) instead of a 4010 in the jack ?
regarding set types
Posted: 13 Nov 2004 05:34
by sundancekid1977
Hi,
The problem is resolved.I tried everything before doing a reboot.After the reboot the problem is resolved.Sometimes i doubt whether omniPCX enterprise is built on Linux or Microsoft operating system.Most the problems get resolved by restarting the system.