Page 1 of 1
phone number transmission over external call forwarding
Posted: 27 Sep 2006 09:46
by Alex-SE
Have a good time folks!
I'm missing a nice feature with following constellation:
Alcatel OmniPCX 4400; R4.1.311.7
We have some internal virtual analog users (e.g. 110 ... ) which are immediately forwaded to an external home office or mobile number in each case...
If now the appropriate extension is called the home office user sees only his internal number from 4400 system.
How could I (or can I) configure it in such a way that when the customer calls, the home office user sees real caller ID and not the number of A4400 internal extension?
Posted: 27 Sep 2006 15:55
by iourid
Try this, change NPD for external forward from -1 to let say 30
/System/Other system/Descend hierarchy/External signaling Parameters
+ÂReview/Modify: External Signaling ParametersÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂ+
| |
| Node Number (reserved) : 1 |
| Instance (reserved) : 1 |
| Instance (reserved) : 1 |
| System Option + NPD for external forward |
| |
| NPD for external forward : 30 |
| |
+ÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂ+
Posted: 28 Sep 2006 08:04
by Alex-SE
iourid wrote:Try this, change NPD for external forward from -1 to let say 30
/System/Other system/Descend hierarchy/External signaling Parameters
+ÂReview/Modify: External Signaling ParametersÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂ+
| |
| Node Number (reserved) : 1 |
| Instance (reserved) : 1 |
| Instance (reserved) : 1 |
| System Option + NPD for external forward |
| |
| NPD for external forward : 30 |
| |
+ÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂÂ+
1000 Thanks for the tip
it works
but only if the caller is a internal user too
otherwise home office telephone displays our main operator's ID...
I think, I'll let it be so...
Posted: 28 Sep 2006 10:08
by H-MAN
You need the feature "clip no screening" from your telephone provider to send numbers which don't belong to your account.
Posted: 28 Sep 2006 14:50
by frank
Also,
go under System / Other system parameters / External Signaling / NPD for external forward
but I am not sure this exists in 4.1
Posted: 29 Sep 2006 03:23
by Alex-SE
H-MAN wrote:You need the feature "clip no screening" from your telephone provider to send numbers which don't belong to your account.
I'll try to find out how we can activate this with virtual analog ports. thank you.
frank wrote:Also,
go under System / Other system parameters / External Signaling / NPD for external forward
but I am not sure this exists in 4.1
you could see above (posting from iourid), that works...
but still thanks