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Re: Incoming SIP call not routing to DDI
Posted: 27 Jun 2023 12:26
by haroun
IS THIS A TRANSIT call , do you use Abr number , DISA?
Re: Incoming SIP call not routing to DDI
Posted: 28 Jun 2023 03:38
by MartinB
sadim wrote: ↑27 Jun 2023 12:23
on the trunk, how is managed the parameter "Reroute Anonymous Calls to Entity"
Sadim
I have set the anonymous call to route to entity as the call fails completely if I dont set that parameter.
Re: Incoming SIP call not routing to DDI
Posted: 28 Jun 2023 03:38
by MartinB
haroun wrote: ↑27 Jun 2023 12:26
IS THIS A TRANSIT call , do you use Abr number , DISA?
Haroun
No this is not a transit call. It is incoming directly from the SIP provider and must route to extensions
Re: Incoming SIP call not routing to DDI
Posted: 28 Jun 2023 03:50
by sadim
Hi,
Can you ask the supplier to send the "P-Asserted-Identity" and if it continues to fail, ask him to use SIP URI's instead of TEL URI's
Re: Incoming SIP call not routing to DDI
Posted: 28 Jun 2023 04:04
by MartinB
sadim wrote: ↑27 Jun 2023 12:23
on the trunk, how is managed the parameter "Reroute Anonymous Calls to Entity"
Sadim
Legend!
In the beginning I changed this parameter because calls failed if it was not activated.
I have just removed that function again and now the DDI's route!!!
I have made so many changes over the last week and tested but nothing seemed to work. I do believe the OXE is not happy with way they send their invite and that is why the OXE sees it as anonymous call but removing it is forcing it to route to DDI.
thank you for your assistance. It is greatly appreciated.
Re: Incoming SIP call not routing to DDI
Posted: 28 Jun 2023 04:05
by MartinB
haroun wrote: ↑27 Jun 2023 12:26
IS THIS A TRANSIT call , do you use Abr number , DISA?
Haroun
Thank you for the support and faultfinding assistance. I appreciate it!