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Re: OXO and Android 2
Posted: 13 Aug 2015 05:47
by luca_buratti
Maybe these...
Re: OXO and Android 2
Posted: 13 Aug 2015 05:57
by patrick.swinnen
Yes. I see you have 2 licenses for my ic mobile clients ans already 2 activated as a user. So you can't make a 3rd to test. You need to erase one and then you can add this again
Verstuurd vanaf mijn SM-G920F met Tapatalk
Re: OXO and Android 2
Posted: 13 Aug 2015 06:03
by luca_buratti
Ok i see, so the question is HOW TO erase ? I've removed 1 SIP Companion and My IC Mobile from the list but the license remain busy (se attached files)..
Re: OXO and Android 2
Posted: 13 Aug 2015 06:27
by patrick.swinnen
This can happen because the cpu is not refreshing. You can resolve this by a warm reset of the oxo or first try to logon via omc and do a full download. from the database inside the cpu. Then you should see the difference and you can make a new myic user be sure to activate the nomadic mode so the system will make a virtual device with voicemail for nomadic use with the myic app on the mobile after all this you can make a sip companion a link it to the myic user
Verstuurd vanaf mijn SM-G920F met Tapatalk
Re: OXO and Android 2
Posted: 13 Aug 2015 08:38
by luca_buratti
I've just done a soft reset and after i've read the configuration , but the situation is the same (see the attached pictures)..
Re: OXO and Android 2
Posted: 13 Aug 2015 10:19
by patrick.swinnen
Even so. Did you try again to add a myic user? And was it successfully?
Verstuurd vanaf mijn SM-G920F met Tapatalk
Re: OXO and Android 2
Posted: 13 Aug 2015 10:46
by luca_buratti
If I try to add a new item, the My Ic Voice is enabled but the subentities is greyed out...
See the attached picture...
Re: OXO and Android 2
Posted: 13 Aug 2015 12:22
by patrick.swinnen
No problem. You only need to indicate My IC mobile+num +
Nome. That's all. All others things you do in the subscriber tabs itself
Verstuurd vanaf mijn SM-G920F met Tapatalk
Re: OXO and Android 2
Posted: 17 Aug 2015 06:32
by luca_buratti
I don't understand Mr. Swinnen
Can you be more exhaustive?
What is the rigth path to add the new MyIC and the new SIP companion?
If you see my first post i've followed the procedure that the guide tells to do but i have the NOMADIC error.
How can I avoid the Nomadic problem?
Thanks in advance
Luca.
Re: OXO and Android 2
Posted: 30 Sep 2015 11:20
by luca_buratti
patrick.swinnen wrote:This can happen because the cpu is not refreshing. You can resolve this by a warm reset of the oxo or first try to logon via omc and do a full download. from the database inside the cpu. Then you should see the difference and you can make a new myic user be sure to activate the nomadic mode so the system will make a virtual device with voicemail for nomadic use with the myic app on the mobile after all this you can make a sip companion a link it to the myic user
Verstuurd vanaf mijn SM-G920F met Tapatalk
Good Afternoon Mr Swinnen
After 1 Month of tests, we had the possiblity to install the OMC version 10.1.23.1
Now in the details section of the list of telephone the button Serv Centr (in italian) is activated and if you click on it the Nomadic Mode flag Appear
It is so incredible what Alcatel do !
This is a real nonsense and it is what you never expect from a brand like this
Thank for all your support , you were right from the begin
OXO can make it work only from the first days of September 2015.