[VALIDATED] - eyeBeam

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Would you advise your customers to use eyeBeam because of this post ?

YES
14
93%
NO
1
7%
 
Total votes: 15

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frank
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Post by frank »

This is the error from my first post.
READ !
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cavagnaro

Post by cavagnaro »

Hey Frank, have you been able to perform transfer with eyeBeam? My button is greyed out.
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frank
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Post by frank »

Yes... But you have to make a call on the 2nd line.
Are you trying to transfer within the PBX or outside ?

Incoming or outgoing calls ?
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vad
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Post by vad »

Hello Frank,
"Dial ***7469, filter for "session", and set system:sdp:include_x_rtp_session_id to 0. "
Can you explain more detail what we need to do.
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frank
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Post by frank »

Just dial ***7469 on the phone ...
You will have a setup menu showing up ...
In the filter, look for "session" (without the " " )
Then look for the line "system:sdp:include_x_rtp_session_id" and replace the 1 by 0.

If you can't find this option, then it's because it's not implemented in your x-lite release (it was not for me, I had to get eyeBeam) .

The programmers told me that they would add it in the next release for x-lite
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vad
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Post by vad »

I have message like "SIP/2.0 400 Bad Request
Warning: 399 192.168.127.11 "Malformed Media : a=x-rtp-session-id:7C11DE23ACBB46
A8A1C51A0DC8C27AEE"
But I use X-lite ver. 3.0 build 29712 where "system:sdp:include_x_rtp_session_id" absent :cry:
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frank
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Post by frank »

Yes, this is the error I had also, and I sent an email to the technical support with the error, and they sent me a temporary link to eyeBeam trial version.. Maybe if you send them an email, they can finally try to fix this issue :-)
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Post by vad »

CounterPath support solve my problem. Us I uderstend them, this correction (exist in eyeBeam) will be present in next version of X-Lite soon.
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alex
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Post by alex »

Some results of my investigations.
I have two versions of X-Lite 2.0 and 3.0 on different computers.
With OXE SW R6.2-f3.301-10 two clients work fine - both with digest authorisation and without authorisation. I upgraded OXE to SW 7.1 (f4.401.13) and checked (so both clients do not know with which SW version of switch they work :lol:
So both do not work! But with different behaviour.
X-Lite 2.0 logged OK. But when dialling any number (internal or external)- message "Temporarily not available" is displayed.
X-Lite 3.0 logged OK. But when dialling a number - message "Bad request"
Logs are available for these calls.
X-Lite 2.0 - release 1105
X-Lite 3.0 - release 1002tx stamp 29712 (CounterPath eyeBeam)
freedom

Post by freedom »

I have the problem also, but....
The other way around! :oops:

On release 7 (F440116) the phone works fine, but on a relase 6.2 (F330122) I receive a 'bad request' message if I dial from X-Lite to OXE, and if I call from OXE to X-Lite I can answer the call, but the OXE set keeps calling.

I have already changed the suggested parameter, but this will not help.
I hope to find a difference in both systems that can explain the problems.
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