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Re: 8001 phones are not coming UP

Posted: 06 Jan 2022 12:49
by morio
i had some issues with 8001. so what i did was i had to use a POE injector. (the POE switch) didnt work. so maybe the power output of the sswitch wasnt enough.

Re: 8001 phones are not coming UP

Posted: 21 Apr 2022 04:54
by din1s
Hi,
Could you please share the firmware you are using for 8001G phone? We're having the same issues as described here previously, some are stuck without anything on LCD, some with RED LED lights on, and some turns on, but hangs after a while.

Re: 8001 phones are not coming UP

Posted: 29 Jun 2022 11:06
by nkurunziza
Hi din1s,
DId you find any solution? I have the same problem with my 8001 phones

Re: 8001 phones are not coming UP

Posted: 29 Jun 2022 16:02
by hakuna
There is no solution. POE injector works for a few but otherwise these phones are dead. Alcatel has no solution.


Chao.

Re: 8001 phones are not coming UP

Posted: 21 Aug 2022 04:10
by oukthr
Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.

Re: 8001 phones are not coming UP

Posted: 21 Aug 2022 06:40
by hakuna
Already tried this and was able to save one in 50 phones. This doesn't work if kernal is already latest.

Re: 8001 phones are not coming UP

Posted: 20 Sep 2022 16:59
by kygres
oukthr can you upload the kernel and application file please

Re: 8001 phones are not coming UP

Posted: 02 Dec 2023 07:35
by Malih
oukthr wrote: 21 Aug 2022 04:10 Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
Can you send pdf in my email
malihesm3@gmail.com

Re: 8001 phones are not coming UP

Posted: 26 Jan 2024 05:59
by Aeroflock
oukthr wrote: 21 Aug 2022 04:10 Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
Can you share me the kernel and application ?

Regards

Re: 8001 phones are not coming UP

Posted: 21 Mar 2024 02:57
by adrinraha
oukthr wrote: 21 Aug 2022 04:10 Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
Can you share me the kernel and application
Ehsanabooali1985@gmail.com