Alcatel Unleashed

Not better, but no big difference from 8038 aside from looks.
You will have to evaluate if the costs for upgrade worth it for new sets or just buy used ones.
Which OXE release you have?

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papali wrote: ↑09 Oct 2018 11:51 Online I find more refurbished... but you say that 4038 is better than 8038? I mainly need the operator to log in to a group, there are no particular functions to use

Operaror - just hunt group member (you can use any set) or attendant, or operator from call center?

cavagnaro wrote: ↑09 Oct 2018 12:03 Not better, but no big difference from 8038 aside from looks.
You will have to evaluate if the costs for upgrade worth it for new sets or just buy used ones.
Which OXE release you have?

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The release is:

Alcatel-Lucent OmniPCX Enterprise
standard installation last performed: 20-Sep-2012 10:22:38

# The role of the CPU is MAIN
Application software identity

R10.1-j2.501-16-d-it-c80s1

Business identification: R10.1

Release:
DELIVERY j2.501
Patch identification: 16
Dynamic patch identification: d

Country: it
Cpu: c80s1

ACD VERSION
release : 8
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11

----------------------------------------------------
The costs for upgrade is aprox. 250$.

vad wrote: ↑09 Oct 2018 23:33

papali wrote: ↑09 Oct 2018 11:51 Online I find more refurbished... but you say that 4038 is better than 8038? I mainly need the operator to log in to a group, there are no particular functions to use

Operaror - just hunt group member (you can use any set) or attendant, or operator from call center?

Operator from Call Center.

According MLE_CrossCompatibility_July_2018_Ed33_ENT_MLE_033442.xlsx - 8038 compatible with R10.1 (Patch is required for OXE R10.1.1 (j2.603.29b))

So in resume, you don't need to buy new version, just ask to apply last patch. And then you are done.


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Thank you all for your help!!!