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Re: Problem in 4059IP attendant configuration,

Posted: 15 Jun 2016 04:18
by morio
DID YOU TRY TO DISABLE THE FIREWALL....

Re: Problem in 4059IP attendant configuration,

Posted: 06 Jul 2016 20:19
by sam6518
morio wrote:DID YOU TRY TO DISABLE THE FIREWALL....
Yes. Windows Firewall is off, same result.

Any other ideas?

Re: Problem in 4059IP attendant configuration,

Posted: 06 Jul 2016 20:25
by cavagnaro
Why Tftp is installed on Windows? You do understand TFTP address must be the OXE, right?


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Re: Problem in 4059IP attendant configuration,

Posted: 06 Jul 2016 20:53
by sam6518
cavagnaro wrote:Why Tftp is installed on Windows? You do understand TFTP address must be the OXE, right?


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Hi, thanks for the reply. Earlier in this post it was recommended to enable TFTP from Windows components:
samet wrote:hi
you must open tftp from windows features and to disable firewall.
I have specifed the OXE for Server. It was also not working before I enabled TFTP in Windows, so not sure what to try next.

Thank you again for any assistance.

Re: Problem in 4059IP attendant configuration,

Posted: 06 Jul 2016 20:58
by sam6518
cavagnaro wrote:Why Tftp is installed on Windows? You do understand TFTP address must be the OXE, right?


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Just to make sure I didn't miss something... I only specified OXE address in: Settings|System|PCXConnection|"PCX Host" field. Is there another place to specify TFTP server?

Re: Problem in 4059IP attendant configuration,

Posted: 06 Jul 2016 21:05
by cavagnaro
Install a TFTP client and do a manual test, connect to OXE and see if works

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Re: Problem in 4059IP attendant configuration,

Posted: 06 Jul 2016 21:44
by sam6518
cavagnaro wrote:Install a TFTP client and do a manual test, connect to OXE and see if works

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I tested using command prompt (tftp x.x.x.x get filename) and get the same error I saw in Wireshark:

"Error on server : Client request without requested ethernet address
Connect request failed"

So I know the OXE is responding, not sure how to specify MAC it seems to need.

Re: Problem in 4059IP attendant configuration,

Posted: 07 Jul 2016 02:14
by cavagnaro
How many ethernet NIC card does your PC has?

Re: Problem in 4059IP attendant configuration,

Posted: 13 Jul 2016 12:07
by sam6518
cavagnaro wrote:How many ethernet NIC card does your PC has?
It has 1 NIC + wireless, but wireless was disabled.


I found the issue: "System Center Control Manager" - (a Microsoft Antivirus product) appeared to be blocking the TFTP. I would swear I checked for AV upon first install and didn't see it, but customer informs me it pushes out to all clients from server, so it must have snuck in.

Thanks to all for the suggestions.

Re: Problem in 4059IP attendant configuration,

Posted: 13 Jul 2016 14:26
by tgn
virus scanner... this kind of software goes more and more in direction of an protocol inspection firewall.

regards...


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