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Posted: 12 Mar 2015 08:36
by cavagnaro
Check firewall rules for that GA board. Maybe firewall or routing was done only for GD ip address

Re: GA board problem?

Posted: 13 Mar 2015 00:09
by vad
GA and GD - in the same subnetworks?
For GD (mgconfig) and GA (PBX management) declared the same gateway?

Re: GA board problem?

Posted: 13 Mar 2015 05:02
by acamup
Yes, GD and GA boards are in the same subnet, both are connected to SLANX16 board. Thanks for the advice Vad, I checked the network parameters with GD and GA board, check the connection and everything is fine, but when you go through the compression index GA, audio communication Hills. On this site I have two different GA in both MG and GA have the same problem.

Re: GA board problem?

Posted: 16 Dec 2015 02:02
by shuyb
i also have a problem like this . when i have swicth on ga2 card, old alcatel digital phones(4035,4020) does not have hear any voice for both ends when in a external call. but internal call is ok. when ga2 is switched off voice can hear for both ends for external call.

can any one help???

Re: GA board problem?

Posted: 16 Dec 2015 04:29
by tot3nkopf
Did you tried to replace the board?
Do you have the appropriate IP configuration (same as on the GD)?

Re: GA board problem?

Posted: 16 Dec 2015 07:36
by shuyb
yes. its on same ip range, same subnet range, same gateway as GD

Re: GA board problem?

Posted: 16 Dec 2015 23:23
by oldboy
So Shuyb what compressor board is on the GA? what compressors have been assigned under the board settings? What version of software are you running?

Re: GA board problem?

Posted: 19 Dec 2015 22:59
by shuyb
mada3 board. its 12/12. software version: R11.1

Re: GA board problem?

Posted: 21 Dec 2015 04:27
by oldboy
so run a compvisu x x and see if when you make the call it is using the GA when it is service, in the past ALU had a issue with a patch causing this exact same issue, what is the full version of 11.1 ??

Re: GA board problem?

Posted: 22 Dec 2015 07:30
by shuyb
delivery software version: l1.301
patch version: 28
dynamic patch version: b

mao software version: L1.301.28
software version name: R11.1