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Re: ACCOUNTING: Appli ACC_ETH : feature incident 2 3
Posted: 07 Feb 2022 03:06
by Peterchan04
vad wrote: ↑15 Dec 2021 01:40
You have more then one problem.
09/12/21 16:28:17 000001S|---/--/-/---|=2:0275=ACCOUNTING: Appli ACC_ETH : feature incident 2 3 - incident from stand-by CPU. May be on twin CPU you have Real-time tickets=yes?
09/12/21 16:28:58 000001M|---/--/-/---|=2:0283=ACCOUNTING. Appli CALLHANDLING : feature incident 2 527 - you have duration accounting. For dialed number started from 527 - not managed charge scale.
09/12/21 16:28:22 000001M|001/00/0/134|=3:0386=Sig. on IP set: No response from de set 00:80:9f:22:4f:7d,5517
09/12/21 16:29:12 000001M|000/00/0/000|=4:0426=IPTOUCH terminal reset 13,00:80:9f:ee:4f:7d,5517 - just problem with IP set - check your network - management, cabling etc.
Dear Vad, what will be the reason to cause the problem of IP set?
Re: ACCOUNTING: Appli ACC_ETH : feature incident 2 3
Posted: 08 Feb 2022 05:11
by vad
No response from de set 00:80:9f:22:4f:7d,5517?
I don't know. SW problem, network problem...Someone disconnect the cable.
From my point of view - if this is single case - don't take into account this incident. If the incident occurs frequently - analyze - time, frequency ..
Re: ACCOUNTING: Appli ACC_ETH : feature incident 2 3
Posted: 09 Feb 2022 22:42
by Peterchan04
vad wrote: ↑08 Feb 2022 05:11
No response from de set 00:80:9f:22:4f:7d,5517?
I don't know. SW problem, network problem...Someone disconnect the cable.
From my point of view - if this is single case - don't take into account this incident. If the incident occurs frequently - analyze - time, frequency ..
Dear Vad,
i have checked the network like ping, tracert, and no voice session is dropped at the firewall; but when i run incvisy -t at OmniPcx, there are phones showing "=3:0386=Sig. on IP set: No response from de set" randomly.