FTP Tech Support Files

[Eagleman]

Guys,
Please how can I transfer tech-support files created on a node to my management server, from where I can WinSCP and collect to my local drive?.

Currently the file were created and I can FTP into the node, but don't know how to send to the management server.

Your great help shall be appreciated!!

[Eagleman]

Guys, i am still waiting for anyone to please help out!!!

[cavagnaro]

Yeah, this is a forum. Someone will ask on free time. If you are in a rush open an eSR directly to Ale

Enviado de meu E6633 usando Tapatalk

[paramount]

Hi Eagleman,

You say you can ftp into the node? If so, can you not just pull back the TS file?

We generally use SFTP to reach nodes. Can you see the listing of files ok? The other option is to log into the node and use file copy commands to send the file to a server you have running locally.

Cheers
Paramount

[mivens]

You don't say what FTP software you are using but assuming you are using command line FTP, to transfer a file called "tech-support" you just type "get tech-support" from the FTP prompt once you are logged in. Type "bin" first to transfer the file in binary rather than ASCII mode. If there's a firewall in the way you may also need the "pas" command to transfer in passive mode. You don't need to worry about any of that stuff with SCP or SFTP though.

For example:

Code: Select all

$ ftp 26.13.13.14
Name (26.13.13.14:eagleman): eagleman
331 Password required
Password:
230 User logged in
ftp> bin
200 Type set to I, binary mode
ftp> pas
Passive mode on.
ftp> get tech-support
local: tech-support remote: tech-support
150 Opening BINARY mode data connection
226 Transfer complete
ftp> bye
221 Bye!

[Eagleman]

Hello my unmet Heroes, A great thanks to all.

Mivens, your absence here yesterday was greatly missed.
I am now sorted, what I need is the "get command"

Of course, it still doesn't make enough sense to me because, I jumped (FTP) from the server into 7750 (where I have alrady created the TS files).
Now being in 7750 via FTP, why should the command be GET and not send?.
Again, how does it know where to send the files when no IP ADD was quoted?.

Sorry for the pain, I just want to get it right once and for all.
Kind Regards

[mivens]

The way I would think about it is this.

You have opened a connection to the 7750. You are sending a command to the ftp client on your management server which asks it to get a file from the remote machine. The destination for the file is always going to be your management server. To put a file on your 7750 from your management server the command is "put" rather than "get".

[Eagleman]

Fantastic Mivens ....Much Appreciated!!!

Are you a Teacher?..... I guessed you are....