DECT Dial Trunk Number Pickup call off hold

[garyc806]

Customer wants to place a call on hold from a 4039 (Not Park) and Page for example: Joe you have a call on line 2. The customer has direct appearances of each analog trunk. Labeled line 1, line 2, and so on.

Then the customer wants to dial from his DECT handset a dial code that represents line 2 and pick the call up off of hold.

Is there a way to do that?

Gary

[matthew]

Not that I'm aware of. Maybe you could extend the hold recall timer and have the attendant transfer to a virtual extension that is in the same pickup group as the dect. The dect user could then just do a group or individual pickup on that virtual.

[garyc806]

Thanks for the idea Mathew.
Gary