INCOMING CALLS ON SIP EXTENSIONS

Post Reply
David Macharia
Member
Posts: 9
Joined: 23 Aug 2011 07:16

INCOMING CALLS ON SIP EXTENSIONS

Post by David Macharia »

Morning
I need help i have installed a sip extension of type X_Lite outgoing calls are okey but incoming the phone rings for both internal and external
but when you pick it disconnect.My pabx is OXE crystal Rel 8.0. anybody with a solution can help.
Rgds
Macharia
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7013
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: INCOMING CALLS ON SIP EXTENSIONS

Post by cavagnaro »

Dear David,
Magic balls are out of service due maintenance, so please be so kind to provide logs to be able to help you determine the reason of your problem.

Thanks
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
User avatar
enio.eltz
Senior Member
Posts: 1058
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: INCOMING CALLS ON SIP EXTENSIONS

Post by enio.eltz »

Hi

What codec are you using at the OXE side? Is X-Lite free? X-Lite free just understands g711. Codec may be your problem.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3
ali othman

Re: INCOMING CALLS ON SIP EXTENSIONS

Post by ali othman »

just go to mgr/Ip/ IP domain/intra-domain coding Algorithm you should make it without compression
Post Reply

Return to “SIP”