Call forwarding

[thanzeel]

Hi all,

I'm having a strange situation in one of the sites. the scenario is as follows:

1. An extension is immediate forward to an mobile number.
2. When an external call from a local number (In the same locality) comes to the DID of the forwarded extension, instead of getting forwarded to the mobile number it gets overflowed to the attendant set.
3. When an external call from a mobile number is made to this DID number, the call is forwarded to the correct number.

1. An extension is immediate forward to an local number(same locality).
2. When an external call from a local number (In the same locality) comes to the DID of the forwarded extension, instead of getting forwarded to the local number it gets overflowed to the attendant set.
3. When an external call from a mobile number is made to this DID number, the call is forwarded to the correct number.


Have any of you faced such an issue previously.
If so can anyone provide some help in proving whether its from the PABX end or the service provider.

[thanzeel]

hi

Please find the t3 traces

forwarded extn is 1111

[Deepakz]

Hi,

You have solution for this problem.
Because i am sufaring same problem.
Help me if u have.

Thanks

Sdeepak

INDIA

[thanzeel]

not yet... i dont know where to start from.... its a strange issue....


anybody please help

[vad]

I think problem in ARS (absent quality FAX in ARS route)
IE:[04] BEARER_CAPABILITY (l=3) 90 90 a3 - FAX quality
IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3 - Voice

[thanzeel]

Thanx a lot vad... Its working now.

[Deepakz]

vad,

Thanks it is working but if i change quality Speech to FAX then my clip get changed.
i get board number.

[vad]

At first - not change - just add.
Next - check with "t3" Calling number in SETUP message - wrong or not.
If right - ask provider.