OmniTouch 8440 Presentation Server

bibou

Re: OmniTouch 8440 Presentation Server

Post by bibou »

Yes the CallServer is declared on System->CallServer section and also declared as an associated server on Configuration->Server section.

I don't know what is wrong, the application "MY_M" is still on status "UNINSTALLED" on the CallServer...

thanks for your help
bibou

Re: OmniTouch 8440 Presentation Server

Post by bibou »

I tried to declared my CallServer as an associated server but with no results...

One Question : what IP adress of the CallServer must but declared on the 8440 server?
Is it the role Main @ or the Physical @? because currently the FQDN of the callServer is associated to the role Main IP @.

thanks again
Last edited by bibou on 04 Apr 2011 03:00, edited 1 time in total.
bibou

Re: OmniTouch 8440 Presentation Server

Post by bibou »

I've Solved my problem!!!

It was the Security Module (MSM box) behind the Voicemail 8440 that was causing the problem.

After unsecuring the Voicemail with the MSM BOX on the CallServer (with config_BT.cfg regeneration) the Messaging feature appeared on IPTOUCH
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: OmniTouch 8440 Presentation Server

Post by cavagnaro »

Great! Good job :)
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
bibou

Re: OmniTouch 8440 Presentation Server

Post by bibou »

Does someone knows if the Messaging feature (A8440 Voicemail button on the phone Menu) works on Digital 40x9 phones?
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: OmniTouch 8440 Presentation Server

Post by cavagnaro »

PRS works only on IPTouch 4038 and 4068
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
bibou

Re: OmniTouch 8440 Presentation Server

Post by bibou »

OK thanks, it works on my IPtouch 4028 also.
Post Reply

Return to “OmniTouch 8410 Instant Communication Web Services”