cannot dial vmail hunt group from operator

thanzeel · Post by **thanzeel** » 04 Jul 2011 08:12

Hi all,

We have an oxe with rel 9.0. its a hotel system. The external calls which are transferred to the guest rooms returns back. now when the operator answers it back, the operator must be able to dial the voice mail hunt group number and enter the room number and transfer the call to the caller. but when the operator dials the hunt group number its silent and if we transfer the call blindly it asks the customer to dial the mailbox number.

I need the operator to dial the hunt group and the mailbox number and then transfer the call to the caller so he can leave the message.

please help me out..

ray_III · Post by **ray_III** » 20 Dec 2011 03:00

Are you using VPS (4610 or 4620 via Z port) which are connected to a Third Party Hotel Application?

Alcatel Unleashed

cannot dial vmail hunt group from operator

cannot dial vmail hunt group from operator

Re: cannot dial vmail hunt group from operator