IP trunk between A4400 and Cisco Call Manager

[evyk]

We face a problem with the IP connection of an Alcatel 4400 R.6.0.1 and a Cisco CallManager v.7.1.5.
Calls from the CallManager are answered by the 4400. However, when calls from the A4400 are answered by the Call Manager, the INT-IP card crashes.
T3 traces are shown for both cases.
The current configuration is with a direct IP trunk to the CallManager, i.e. the INT-IP is used as gateway to the IP network, and the CallManager subscribers are declared in Abbreviated Numbering.
We have also tried to use an external gatekeeper, but the behavior of the INT-IP card is the same.
Thank you in advance.


Errors when trying to connect to Cicso CallManager v. 7.1.5
Direct IP trunk


(1)N19P6> compvisu ip
+==============================================================================+
| C O M P V I S U |
+==============================================================================+
| Nber of used Ip calls => 0 | Nber of allowed Ip calls => 10 |
+==============================================================================+
| TG | Name | IP address | Pos, IP Parameters |
|------|------------|-----------------|----------------------------------------|
| 90 | IP GW-3 | remote TG | node 3 |
| 100 | IP GW-1 | 150.140.203.6 | 1-9 , 0 comp, G711, Always IP |
+==============================================================================+
| Abb numb | Call Number | User | IP address |
|----------|--------------------|----------------|-----------------------------|
| 205 | *0261096205 | 261096205 | 150.140.128.142:261096205 |
+==============================================================================+

(1)N19P6> t3 cr 1 cpl 9
--> Cleaning mtracer...
--> Positionning t3 filters...
+--------+-------+--------+--------+---------+---------+----------+------+
| filter | desti | src_id | cr_nbr | cpl_nbr | us_term | term_nbr | type |
+--------+-------+--------+--------+---------+---------+----------+------+
| 0 | ** | ** | 01 | 09 | * | *** | 165 |
| 1 | ** | ** | 01 | 09 | * | *** | 166 |
| 2 | ** | ** | 01 | 09 | * | *** | 167 |
| 3 | | | | | | | |
| 4 | | | | | | | |
| 5 | | | | | | | |
| 6 | | | | | | | |
| 7 | | | | | | | |
+--------+-------+--------+--------+---------+---------+----------+------+
Traces Analyser activated

mtracer started ...
______________________________________________________________________________
| (107042:048470) 905: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 78 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 0e 54
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| [a2] EI_IP_TYPE_TERM
| [9f] Non-locking shift. codeset : 7
| IE:[05] EI_IP_INFOS (l=9) -> G711a Ece 1 Vad 0 Profil 2, IPv4 :150.140.128.142.
| [9f] Non-locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 1 Vad 0
| [9f] Non-locking shift. codeset : 7
| IE:[07] EI_IP_QOS (l=3) 00 e0 00
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[18] CHANNEL (l=3) a9 83 86 -> T2 : B channel 6 exclusive
| IE:[6c] CALLING_NUMBER (l=6) -> 00 81 Num : 9601
| IE:[70] CALLED_NUMBER (l=11) -> 80 Num : 2610962050
| IE:[7d] HLC (l=2) 91 81
| [a1] Sending complete
|______________________________________________________________________________

______________________________________________________________________________
| (107043:048472) Physical-Event :
| long: 23 desti: 0 source: 0 cryst: 1 cpl: 9 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 8e 54
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a9 83 86 -> T2 : B channel 6 exclusive
|______________________________________________________________________________

______________________________________________________________________________
| (107044:048473) Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 1 cpl: 9 us: 0 term: 0 type a5
| tei: 0 >>>> message received : ALERT (01) Call ref : 8e 54
|______________________________________________________________________________

______________________________________________________________________________
| (107123:048474) 905: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 0e 54
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 80 a9 -> [a9] TEMPORARY FAILURE
|______________________________________________________________________________

(108815:048475) Exception in coupler (1, 9)
(108815:048476) * CPL Backtrace: 0xC00102F4
(108815:048477) * CPL Backtrace: 0xC000BDF8
(108815:048478) * CPL Backtrace: 0xC000BD60
(108815:048479) * CPL Backtrace: 0xC0003A74
(108815:048480) * CPL CPL_BACKTRACE_COMMENT
(108815:048481) * CPL nip FFBD9BFB lr F7DEFF77 trap BF3BADAB
(108815:048482) * CPL registers
(108815:048483) * CPL 00000001 C151D760 C0294630 C1060980 00000000 00000000 C1053E2C 00000001
(108815:048484) * CPL FFBFCD6D CAFFBBF7 7FEF77E8 AFFFFFAE BE7F3FFE EFFFFFFD 73FFEB7F FFBFFFFF
(108815:048485) * CPL FFBCFBEF DFDF57EF FF7FDFFE BBFF7BFE FF1FFFD7 EFFDFFFF 9BDEBFFF FDF7D7EF
(108815:048486) * CPL FFFFF7FF FBFF7E7F 5FBFCFEF 7A6FEFFF 377EFD65 9A3DEBE7 BA767F7F FFE6DFBF
(108815:048487) * CPL intip_ap_08.04.0_14Jan05_12h53
(108815:048488) * CPL 21 February 13 51 10
(108815:048489) * CPL panic
(108815:048490) End of exception message in CPL_ (1,9)

(1)N19P6> t3 cr 1 cpl 9
--> Cleaning mtracer...
--> Positionning t3 filters...
+--------+-------+--------+--------+---------+---------+----------+------+
| filter | desti | src_id | cr_nbr | cpl_nbr | us_term | term_nbr | type |
+--------+-------+--------+--------+---------+---------+----------+------+
| 0 | ** | ** | 01 | 09 | * | *** | 165 |
| 1 | ** | ** | 01 | 09 | * | *** | 166 |
| 2 | ** | ** | 01 | 09 | * | *** | 167 |
| 3 | | | | | | | |
| 4 | | | | | | | |
| 5 | | | | | | | |
| 6 | | | | | | | |
| 7 | | | | | | | |
+--------+-------+--------+--------+---------+---------+----------+------+
Traces Analyser activated

mtracer started ...
______________________________________________________________________________
| (109223:048492) Physical-Event :
| long: 58 desti: 0 source: 0 cryst: 1 cpl: 9 us: 0 term: 0 type a5
| tei: 0 >>>> message received : SETUP [05] Call ref : 00 01
| SENDING COMPLETE
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[18] CHANNEL (l=1) a3 -> T2 : Any B channel
| IE:[6c] CALLING_NUMBER (l=12) -> 00 81 Num : 2610962606
| IE:[70] CALLED_NUMBER (l=11) -> 80 Num : 2610969601
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________

______________________________________________________________________________
| (109223:048493) 908: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 34 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : CALL PROC (02) Call ref : 80 01
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=2) : (COMP/ECE/VAD) -> G711a/1/0 G729/1/0
| [9f] Non-locking shift. codeset : 7
| IE:[07] EI_IP_QOS (l=3) 00 e0 00
| IE:[18] CHANNEL (l=3) a9 83 87 -> T2 : B channel 7 exclusive
|______________________________________________________________________________

______________________________________________________________________________
| (109223:048494) 908: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : ALERT (01) Call ref : 80 01
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 81 88
|______________________________________________________________________________

______________________________________________________________________________
| (109243:048495) 908: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 26 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : CONNECT (07) Call ref : 80 01
|______________________________________________________________________________
|
| IE:[4c] CONNECTED_NUMBER (l=6) -> 00 81 Num : 9601
|______________________________________________________________________________

______________________________________________________________________________
| (109244:048496) Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 1 cpl: 9 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CONNECT ACK (0f) Call ref : 00 01
|______________________________________________________________________________

______________________________________________________________________________
| (109246:048497) Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 1 cpl: 9 us: 0 term: 0 type a5
| tei: 0 >>>> message received : FACILITY [62] Call ref : 00 01
|______________________________________________________________________________
|
| [97] Locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G711u Ece 0 Vad 0
|______________________________________________________________________________

______________________________________________________________________________
| (116450:048498) 908: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 80 01
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (116451:048499) Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 1 cpl: 9 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 00 01
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (116451:048500) 908: Send_IO1 (link-nbr=26, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 1 cpl: 9 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 80 01
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________


Panic message INTIP card configured to Gatekeeper

Traces Analyser activated

mtracer started ...
(103574:048453) Exception in coupler (1, 9)
(103574:048454) * CPL Backtrace: 0xC00102F4
(103574:048455) * CPL Backtrace: 0xC000BDF8
(103574:048456) * CPL Backtrace: 0xC000BD60
(103574:048457) * CPL Backtrace: 0xC0003A74
(103574:048458) * CPL CPL_BACKTRACE_COMMENT
(103574:048459) * CPL nip FFBD9BFB lr F7DEFF77 trap BF3BADAB
(103574:048460) * CPL registers
(103574:048461) * CPL 00000001 C151D760 C0294630 C10603C0 00000000 00000000 C1053C4C 00000001
(103574:048462) * CPL FFBFCD6D CAFFBBF7 7FEF77E8 AFFFFFAE BE7F3FFE EFFFFFFD 73FFEB7F FFBFFFFF
(103574:048463) * CPL FFBCFBEF DFDF57EF FF7FDFFE BBFF7BFE FF1FFFD7 EFFDFFFF 9BDEBFFF FDF7D7EF
(103574:048464) * CPL FFFFF7FF FBFF7E7F 5FBFCFEF 7A6FEFFF 377EFD65 9A3DEBE7 BA767F7F FFE6DFBF
(103574:048465) * CPL intip_ap_08.04.0_14Jan05_12h53
(103574:048466) * CPL 21 February 13 42 25
(103574:048467) * CPL panic
(103574:048468) End of exception message in CPL_ (1,9)

[Konstantinos.E]

hi

try to isolate the ip bridge with the rest of the network and check the behavior.
RTP is enabled?

[evyk]

Hi,

Direct RTP is set to False as well as Direct RTP for H323 terminals.
I'm not quire sure what you mean by "isolate the ip bridge with the rest of the network". Any suggestions on how to do that

Thanks in advance

Evy