Restart of IP-Touch when Recording is active

[capeini]

Hei

I have an OXE with OmniPCXRecord.
The problem is random resets of the phones that are activated in OmniPCXRecord. All the sets are 4068. Switches are Cisco.

I tried to disable the recording, restart the sets. and the problem was gone.
Once activated again, the problem is active again.

As far as i know, the only thing different is an extra RTP towards the recorder (on the sets). Mayby the power consuption could be an issue, but the only sets that are resetting are the ones recorded.

[murraya]

have you had the cisco switch logs cheched in case they closinng the ports as a defence mechinisum? just a thought.

[capeini]

Yes. The Cisco switches' logs has been checked.
There is still a problem at the site

[alaint73]

which OmniPCX record release are you refering to? the old release 1.x or the current one 2.x?
did you open-up a service request with ALU to find out what was going on?

[chesterd]

Hi,

Having the same issue on site now? how was it resolve, OXE side or switch side?

[mustafa.ahmad]

Does OmniPCX Record has bugs.... ???
if anyone has resolvd this issue or facing it,, plz post about it

[cavagnaro]

As far as i know, unless god became a programmer, every software has bugs...no human is perfect