Strange incident 0287

[aponterules]

Hi,

Can anyone help me with the following incident, I have no idea what it means and everyday i get the incident several time.

02/08/10 08:20:46 000001M|001/00/0/229|=3:0287=Header msg pb (T2, T0 or S0), (780 1605 383) especially TEI or flag
02/08/10 08:21:16 000001M|001/00/0/229|=3:0287=Header msg pb (T2, T0 or S0), (780 1605 383) especially TEI or flag


INCIDENT NUMBER: 287
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3Terminal
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Minor

"Header msg pb (T2, T0 or S0), (P1 P2 P3) especially TEI or flag"
"P1 : Type of incident"
"- 1 -> flag received inferior to 128 on T2, T0 or S0"
"- 2 -> Non-existing link"
"- 3 -> TEI different from 0 on T0"
"- 4 -> Problem of trunk assignation on T0"
"- 5 -> Problem on internal facility or notification chain"
"P2 :"
"- 2 -> Problem on internal notification chain if the type of incident is 5"
"- 3 -> Problem on internal facility chain if the type of incident is 5"
"- Number of equipment for other type of incident"
"P3 :"
"- Value of the flag if the type of incident is 1"
"- Number of the lacking link if the type of incident is 2"
"- Value of the TEI if the type of incident is 3"
"- Number of fictitious equipment if the type of incident is 4."
"- Number of equipment if the type of incident is 5"
"T2 T0 S0 fault"
"The digital communication concerned with this incident does not succeed, but"
"the system is not"
"disturbed."
"no operator action required";


I have only 1 trunk group created but it is a mixed R2 with 38 channels

I don´t understand the meaning of these.

It is realese 9.0 with encryption

Delivery software version : h1.301 ;
Patch version : 31 ;
Dynamic patch version : d ;
Encryption patch version : h1.301.31.d ;

MAO software version : H1.301.28 ;
Software Version Name : R9.0 ;



Thanks for your help

[aponterules]

Aparently, it doesn´t present any issue, but i would like to know what this incident means

[tot3nkopf]

This is an ISDN message problem. Kind of odd data on the incident, but I have seen lots of these, especially on T0 accesses.

[aponterules]

And does this means any issue??

is this related to the carrier?

[tot3nkopf]

Ask the client if they experience problems on that line. But I doubt. Usually "no action required" as stated.

[aponterules]

No, they don´t report anything, It seems that everything is working fine.

So, I must think that everything is fine?

Thanks for your help tot3nkopf

[tot3nkopf]

I think so.