4093 V24 metering

Azouk · Post by **Azouk** » 07 Jun 2010 02:47

Hi,

I own an OmniPCX Office (old release) and i'm currently trying to get information about incoming and outgoing calls. It seems like I can't do it through TCP/IP without adding new licenses. But i'm supposed to be able to get the information that I need thanks to V24 metering. So I used a 4093 module with v24 interface.

Here is my configuration :

I connect the 4093 to the PBX with a RJ11/RJ45 plug.
Then I connect the V24 plug to the computer through a serial cable.
In hyperterminal I use 9600/8bits/1stop/no parity/no flow control.

On my PM5 configuration :

Metering.
Check: Ext. Accounting Activation V24
Check: Print un-answered IC calls
Type of printout: Listing
I check all the fields to be printed.

Metering Transmission Characteristics.
I select the 4093 adapter with 9600/8bits/1stop/no parity.

Then in Users list I go to the V24 module (its physical address is the one i plugged it to) and I tried with two configurations :

Part1: V24, Async, 8, none, 1, 9600, in-band, 17, 19, one, in-band,17,19
Part2: Check Input echo, Display Calling Address, 3, 43, V.25bis 108/1, Always active, Normal, RTS ign.CTS on, 0s, No Loop

AND

Part1: V24, Async, 8, none, 1, 9600, in-band, 17, 19, one, in-band,17,19
Part2: Check Input echo, Display Calling Address, 3, 43, Hayes, Always active, Normal, CTS follows RTS , 0s, No Loop

I then check my hyperterminal to get tickets but in the first case I get nothing even if I try to send some caracters to the module. In the second case I can get echo from the module and it recognizes some AT Hayes commands set such as AT or AT&V and replies with correct answers but I still can't get any metering ticket.

So I would like to know what is wrong in what I'm doing and how can I get the metering ticket thanks to the 4093 ?

Thanks in advance

.

Friday · Post by **Friday** » 07 Jun 2010 14:19

You may have to manage the jumper inside the 4093:
1: Jumper pointing towards the RJ on the side of the box: 4093 is connected via a phoneset (This is factory setting for the 4093)
2: Jumper pointing away from the RJ on the side of the box: 4093 is stand alone, no phoneset is required

Chamizo · Post by **Chamizo** » 07 Jun 2010 18:44

On every subscriber you have to check on Metering "All calls" or "Outgoing", sometimes you have to reset the pbx, or check the serial cable, that´s what I would do.

Azouk · Post by **Azouk** » 08 Jun 2010 02:09

The jumper is on "Stand Alone" configuration and no phone is connected to the 4093. I didn't check "All calls" on every users but I did on the ones I make the calls from, and even on the V24 module (maybe I shouldn't ?). The serial cable seems to work fine given that I can send AT commands. How is it supposed to work ? I just plug the cable, open an Hyperterminal and wait for the tickets ? Or do I have to send a specific command first ?
I will try to reset the OXO but I'm not sure I can do it cause I'm just a trainee and I don't want to push the system down ^^.

I'm pretty stuck here, I mean the modem answers fine to the commands I send so it should be ok, and the PBX configuration is fine too so . . .

Azouk · Post by **Azouk** » 11 Jun 2010 02:29

Hmm restarting didn't do anything, still the same problem. By the way, which configuration should I use ? The one with Hayes or V.25bis 108/1 ?

Azouk · Post by **Azouk** » 25 Jun 2010 08:57

Ok, I managed to make this thing work and I can get the information I need. But I can only catch incomming and outgoing calls. I can't seem to view calls from inside the company and I doubt it's possible with this solution, but just in case, is there a way to do so ?

etc · Post by **etc** » 08 Aug 2010 11:27

OXO doesn't registered internal calls, only external - incoming and/or outgoing. May be in the future?