E-1 ISDN call on analog set ok but on digital set not ok

[Chamizo_DUP]

Hello:

I have an OXO R6.10 system with a E-1 ISDN PRI card connected to the public carrier. There are two specific numbers (the customer HQ call centers) that can not be dialled from digital sets but on analog sets the call is OK (also external calls to any set forwarded to these numbers). Using the trace tool in OMC, I managed to make both traces almost the same. There is only one line that differs from the digital set call trace and the analog set call trace, but the digital set still can not make the call. For all other numbers both type of sets can dial ok, even if the traces are not the same.

These are the traces for a bad call (digital set) and a good call (analog set)


BAD CALL (DIGITAL SET)


ISDN3_00039 17/11 09:23:21 TX d_channel: 42 (S:00 T:000) payload: (49) 08 02 00 30 05 04 03 90 90 A3 18 01 A3 1E 02 85 83 6C 09 01 80 33 34 30 35 38 30 30 70 10 81 30 31 31 30 30 38 30 30 30 35 32 31 32 37 35 7E 01 04
0x05 SETUP Ref: O,48
ie 0x04 Bearer capability: 90 90 A3
Coding: CCITT standardized
Information transfer capability: 3.1 kHz audio
Transfer mode: Circuit mode
Transfer rate: 64 Kbit/s
User info layer 1: G.711 A-law
ie 0x18 Channel identification: A3
Interface identifier: Implicit
Interface type: Primary rate
Indicated channel: Preferred
D-channel identified: No
Information channel selection: any channel
ie 0x1E Progress indicator: 85 83
Coding: CCITT standardized
Location: Private network serving the remote user
Progress: Origination address is non-ISDN
ie 0x6C Calling party number: 01 80 33 34 30 35 38 30 30
Number type: Unknown
Numbering plan: ISDN/Telephony(CCITT Recommendation E.164/E.163)
Presentation: presentation allowed
Screening: user-provided, not screened
Number: 3405800
ie 0x70 Called party number: 81 30 31 31 30 30 38 30 30 30 35 32 31 32 37 35
Number type: Unknown
Numbering plan: ISDN/Telephony(CCITT Recommendation E.164/E.163)
Number: 011008000521275
ie 0x7E User-user: 04
ISDN3_00040 17/11 09:23:21 RX d_channel: 42 (S:00 T:000) payload: (10) 08 02 80 30 0D 18 03 A9 83 81
0x0D SETUP_ACK Ref: D,48
ie 0x18 Channel identification: A9 83 81
Interface identifier: Implicit
Interface type: Primary rate
Indicated channel: Exclusive
D-channel identified: Yes
Information channel selection: B1 channel
Coding: CCITT standardized
Channel type: B-channel units
Channel number: 0x01
ISDN3_00041 17/11 09:23:23 RX d_channel: 42 (S:00 T:000) payload: (13) 08 02 80 30 45 08 02 84 9F 1E 02 82 88
0x45 DISCONNECT Ref: D,48
ie 0x08 Cause: 84 9F
Coding: CCITT standardized
Location: Public network serving the remote user
Class: Normal event
Value: Normal, not specified
ie 0x1E Progress indicator: 82 88
Coding: CCITT standardized
Location: Public network serving the local user
Progress: In-band information or appropriate pattern now available
ISDN3_00042 17/11 09:23:24 TX d_channel: 42 (S:00 T:000) payload: (9) 08 02 00 30 4D 08 02 81 90
0x4D RELEASE Ref: O,48
ie 0x08 Cause: 81 90
Coding: CCITT standardized
Location: Private network serving the local user
Class: Normal event
Value: Normal release
ISDN3_00043 17/11 09:23:24 RX d_channel: 42 (S:00 T:000) payload: (5) 08 02 80 30 5A
0x5A RELEASE_COMP Ref: D,48




GOOD CALL (ANALOG SET)


ISDN3_00047 17/11 09:24:04 TX d_channel: 42 (S:00 T:000) payload: (46) 08 02 00 31 05 04 03 90 90 A3 18 01 A3 1E 02 85 83 6C 09 01 80 33 34 30 35 38 32 33 70 10 81 30 31 31 30 30 38 30 30 30 35 32 31 32 37 35
0x05 SETUP Ref: O,49
ie 0x04 Bearer capability: 90 90 A3
Coding: CCITT standardized
Information transfer capability: 3.1 kHz audio
Transfer mode: Circuit mode
Transfer rate: 64 Kbit/s
User info layer 1: G.711 A-law
ie 0x18 Channel identification: A3
Interface identifier: Implicit
Interface type: Primary rate
Indicated channel: Preferred
D-channel identified: No
Information channel selection: any channel
ie 0x1E Progress indicator: 85 83
Coding: CCITT standardized
Location: Private network serving the remote user
Progress: Origination address is non-ISDN
ie 0x6C Calling party number: 01 80 33 34 30 35 38 32 33
Number type: Unknown
Numbering plan: ISDN/Telephony(CCITT Recommendation E.164/E.163)
Presentation: presentation allowed
Screening: user-provided, not screened
Number: 3405823
ie 0x70 Called party number: 81 30 31 31 30 30 38 30 30 30 35 32 31 32 37 35
Number type: Unknown
Numbering plan: ISDN/Telephony(CCITT Recommendation E.164/E.163)
Number: 011008000521275
not here??
ISDN3_00048 17/11 09:24:04 RX d_channel: 42 (S:00 T:000) payload: (10) 08 02 80 31 0D 18 03 A9 83 81
0x0D SETUP_ACK Ref: D,49
ie 0x18 Channel identification: A9 83 81
Interface identifier: Implicit
Interface type: Primary rate
Indicated channel: Exclusive
D-channel identified: Yes
Information channel selection: B1 channel
Coding: CCITT standardized
Channel type: B-channel units
Channel number: 0x01
ISDN3_00049 17/11 09:24:06 RX d_channel: 42 (S:00 T:000) payload: (5) 08 02 80 31 02
0x02 CALL_PROCEEDING Ref: D,49
SAN_00050 at line 8081 "depub_aels"
on 17.11 at 09:24:06 (2060700497)
info : 0000 7305 0000 0001 FFFF FFF9 FFFF FFFF
ISDN3_00051 17/11 09:24:06 RX d_channel: 42 (S:00 T:000) payload: (13) 08 02 80 31 01 1E 02 8A 88 1E 02 8A 81
0x01 ALERTING Ref: D,49
ie 0x1E Progress indicator: 8A 88
Coding: CCITT standardized
Location: Network beyond interworking point
Progress: In-band information or appropriate pattern now available
ie 0x1E Progress indicator: 8A 81
Coding: CCITT standardized
Location: Network beyond interworking point
Progress: Call is not end-to-end ISDN: more info may be available in-band
SAN_00052 at line 8081 "depub_aels"
on 17.11 at 09:24:06 (2060700524)
info : 0000 7305 0000 0001 FFFF FFF9 FFFF FFFF
ISDN3_00053 17/11 09:24:06 RX d_channel: 42 (S:00 T:000) payload: (13) 08 02 80 31 07 1E 02 84 84 4C 02 00 C3
0x07 CONNECT Ref: D,49
ie 0x1E Progress indicator: 84 84
Coding: CCITT standardized
Location: Public network serving the remote user
Progress: Call has returned to the ISDN
ie 0x4C: 00 C3
ISDN3_00054 17/11 09:24:12 TX d_channel: 42 (S:00 T:000) payload: (9) 08 02 00 31 45 08 02 85 90
0x45 DISCONNECT Ref: O,49
ie 0x08 Cause: 85 90
Coding: CCITT standardized
Location: Private network serving the remote user
Class: Normal event
Value: Normal release
ISDN3_00055 17/11 09:24:12 RX d_channel: 42 (S:00 T:000) payload: (5) 08 02 80 31 4D
0x4D RELEASE Ref: D,49
ISDN3_00056 17/11 09:24:12 TX d_channel: 42 (S:00 T:000) payload: (5) 08 02 00 31 5A
0x5A RELEASE_COMP Ref: O,49



The only difference is this line on the digital set call: ie 0x7E User-user: 04, before the call release.

Anyone knows about this message and how can be avoided?


Greetings,

Chamizo

[et]

This is a user to user signalling element. May be your provider doesn't accept this. Try to disable flag in Subscribers/ Details/ Features/ UUS Allowed for digital subscribers. Temporarily. But furthter investigations may be useful.

[Chamizo_DUP]

Well, disabling UUS on the extensions worked. The public operator only told me that the good calls were non-ISDN and the bad calls were ISDN, and they no dot support ISDN calls. I think this would be the permanent solution.

Thanks..