Voice Guides

[frank]

Hi all,

I have a funny question here..

A couple of months ago I installed a PBX.
I had to install the STANDARD VOICEGUIDES from a CD.
I also installed Music On Hold on the CPU6.

I could see my files in /usr7/flash/vg/custom for the music on hold, and /usr7/flash/vg/std for the voiceguices.

We did a patch installation.

The music on hold file (flashcpu6) is still here, but the other voiceguides are not. Any reason ? But we can still hear the lady on the phone

Should I re-upload the VG ?

Thank you.

[aurelian_DUP]

Hi all,

I have a funny question here..

A couple of months ago I installed a PBX.
I had to install the STANDARD VOICEGUIDES from a CD.
I also installed Music On Hold on the CPU6.

I could see my files in /usr7/flash/vg/custom for the music on hold, and /usr7/flash/vg/std for the voiceguices.

We did a patch installation.

The music on hold file (flashcpu6) is still here, but the other voiceguides are not. Any reason ? But we can still hear the lady on the phone

Should I re-upload the VG ?

Thank you.

Hi Frank,

First of all congratulations for your Alcatel forum.
I think it is not necessary to re-upload the VGs on HDD because they are already on CPU flash memory.

Regards

[goldy]

I think you can restart the DSP on the CPU. Also what s/w version? There are some quirks about thes crazy VG's on CPU6

[frank]

Hi..

It's a 5.0UX on CPU6..

BBaaahhh... No big deal. It's working, I was just curious...

--

Thanks for the message about the forum.

[alex]

Thanks for the message about the forum.

Forum's just great - or kwel (whatever you like)

[vad]

Hi Frank,
You must reload fg files. If file was deleted from HDD (still present in management and CPU flash) after shutdown you lost voice guides.

[frank]

Hi there..

I did a shutdown on one CPU after the patch update, and a bascul on the other one.. The VG are still here, but I will feel more comfortable by reloading them...

I just came back from a 5.1 to a 5.1.2 upgrade.. The new OmniPCX INSTALLER RULES !!!!!