4059 USB keyboard PAC kit installation issue.

[retep2]

Good morning,
we receive multimedial keyboard 4059 USB PAC Kit (REF. 3AK17154ABJB). When I tried to install it, I encountered a problem with UBSkeyboard (USBkbd) drivers. In installation manual is written something about supported PCs, OK I accept this fact, and I realize that I had not supported PC for that keyboard. What I don't understand is fact, that after installation of keyboard SW (which was looking like correct installation) I havn't find installed SW in folder ProgramFiles\Alcate\... and there was not a driver for keyboard.

Somebody knows to help me with this problem.

[Eliott_DUP]

Which version do you use?
The USB driver delivered with Version 5.0.6 and 5.0.7 is faulty.
Check the content of the oem*.inf file in \Windows\INF directory
BAD:
%Alcatel.DeviceDesc0% = AlcatelUsb.Dev, USB\VID_1234&PID_FACE
OK:
%Alcatel.DeviceDesc0% = AlcatelUsb.Dev, USB\VID_06B9&PID_1430

Code: Select all

;Installation file for the ALCATEL PHONE KEYBOARD
;OS : Windows 98, 2000, XP

[Version]
Signature="$CHICAGO$"
Class=USB
ClassGUID={36FC9E60-C465-11CF-8056-444553540000}
Provider=%Philog%
DriverVer=24/02/2006,1.0.0.0

[Manufacturer]
%Alcatel%   = Alcatel.Mfg

[Alcatel.Mfg]
%Alcatel.DeviceDesc0% = AlcatelUsb.Dev, USB\VID_06B9&PID_1430

[DestinationDirs]
AlcatelUsbXP.Files.Ext = 10,System32\Drivers
AlcatelUsb98.Files.Ext = 10,System32\Drivers

[AlcatelUsb.Dev]
CopyFiles = AlcatelUsb98.Files.Ext
AddReg = AlcatelUSB.AddReg

[AlcatelUsb.Dev.NT]
CopyFiles = AlcatelUsbXP.Files.Ext
AddReg= AlcatelUsbXP.Service.AddReg

[AlcatelUsb.Dev.NT.Services]
AddService = UsbPkbd, 2, AlcatelUsb.AddService

;-------------WinNT5 section---------------

[AlcatelUsb.AddService]
DisplayName     = %XUSBDEV%
ServiceType     = 1 ;%SERVICE_KERNEL_DRIVER%
StartType       = 3 ;%SERVICE_AUTO_START%
ErrorControl    = 1 ;%SERVICE_ERROR_NORMAL%
ServiceBinary   = %12%\UsbPkbd.sys
LoadOrderGroup  = Base

[AlcatelUsbXP.Service.AddReg]
HKR,,"EventsFifoSize",0x00010001,16

[AlcatelUsbXP.Files.Ext]
UsbPkbd.sys

;---------------Win98 section---------

[AlcatelUSB.AddReg]
HKR,,DevLoader,0,*ntkern
HKR,,NTMPDriver,,"UsbPkbd98.sys"

[AlcatelUsb98.Files.Ext]
UsbPkbd98.sys

;----------------------strings--------------
[Strings]
Philog               = "Philog"
Distribution         = "Windows USB Driver Disk for ABS"
XUSBDEV             = "Phone Keyboard"
Alcatel		     = "Alcatel Business System"
Alcatel.DeviceDesc0   = "Alcatel Phone Keyboard"

You could copy and paste the content above into your file if it's faulty or delete the faulty file and install the driver delivered with 5.0.4 (The USB driver is enough - the A4059 Application 5.0.7 is okay)

[retep2]

Which version do you use?
The USB driver delivered with Version 5.0.6 and 5.0.7 is faulty.
Check the content of the oem*.inf file in \Windows\INF directory
BAD:
%Alcatel.DeviceDesc0% = AlcatelUsb.Dev, USB\VID_1234&PID_FACE
OK:
%Alcatel.DeviceDesc0% = AlcatelUsb.Dev, USB\VID_06B9&PID_1430

Code: Select all

;Installation file for the ALCATEL PHONE KEYBOARD
;OS : Windows 98, 2000, XP

[Version]
Signature="$CHICAGO$"
Class=USB
ClassGUID={36FC9E60-C465-11CF-8056-444553540000}
Provider=%Philog%
DriverVer=24/02/2006,1.0.0.0

[Manufacturer]
%Alcatel%   = Alcatel.Mfg

[Alcatel.Mfg]
%Alcatel.DeviceDesc0% = AlcatelUsb.Dev, USB\VID_06B9&PID_1430

[DestinationDirs]
AlcatelUsbXP.Files.Ext = 10,System32\Drivers
AlcatelUsb98.Files.Ext = 10,System32\Drivers

[AlcatelUsb.Dev]
CopyFiles = AlcatelUsb98.Files.Ext
AddReg = AlcatelUSB.AddReg

[AlcatelUsb.Dev.NT]
CopyFiles = AlcatelUsbXP.Files.Ext
AddReg= AlcatelUsbXP.Service.AddReg

[AlcatelUsb.Dev.NT.Services]
AddService = UsbPkbd, 2, AlcatelUsb.AddService

;-------------WinNT5 section---------------

[AlcatelUsb.AddService]
DisplayName     = %XUSBDEV%
ServiceType     = 1 ;%SERVICE_KERNEL_DRIVER%
StartType       = 3 ;%SERVICE_AUTO_START%
ErrorControl    = 1 ;%SERVICE_ERROR_NORMAL%
ServiceBinary   = %12%\UsbPkbd.sys
LoadOrderGroup  = Base

[AlcatelUsbXP.Service.AddReg]
HKR,,"EventsFifoSize",0x00010001,16

[AlcatelUsbXP.Files.Ext]
UsbPkbd.sys

;---------------Win98 section---------

[AlcatelUSB.AddReg]
HKR,,DevLoader,0,*ntkern
HKR,,NTMPDriver,,"UsbPkbd98.sys"

[AlcatelUsb98.Files.Ext]
UsbPkbd98.sys

;----------------------strings--------------
[Strings]
Philog               = "Philog"
Distribution         = "Windows USB Driver Disk for ABS"
XUSBDEV             = "Phone Keyboard"
Alcatel		     = "Alcatel Business System"
Alcatel.DeviceDesc0   = "Alcatel Phone Keyboard"

You could copy and paste the content above into your file if it's faulty or delete the faulty file and install the driver delivered with 5.0.4 (The USB driver is enough - the A4059 Application 5.0.7 is okay)

Thanks for your answer, but I have it like you had wrote it. After keyboard connect, I had status, when system find new hardware, but in devices was nothing (no power on USB port). So I wrapped that thing and sent it back.

Thanks.

[tot3nkopf]

Maybe problem of your USB port (too low voltage). Did you try on other computer. There is a list of supported PC's for 4059 application.

Regards.

[krzysioD]

Use USB cable like for HDD, with 2 connectors for PC (one for additional +5V) and one usb for HDD.