To reduce the incoming call Ring

[sera544]

Dear All,

In OXO R.6 we are using Auto attendant. when we call the number it's ringing 4 times then connecting to AA welcome message. we want to reduce the ring 1 or 2.

I was trying to reduce the "disaans" time in debug labels but nothing happen.

Any help...thanks in advance.

cheers.

[silvio]

Whats the way for the incoming attandant call? Direct in attandant group the mailbox lines, attandent forwarded to mailbox group or dynamic routing to the mailbox group. I assume you use the last way - than you have to reduce the timer 1 (from normaly 12 sec).
Silvio

[sera544]

Hi Silvio,

thanks for your reply..you mean to reduce the timer 1 in Vm extension numbers..i will try that and let u know...thanks a lot..

cheers,
pandian

[silvio]

no, timer 1 in active attendant group.

[kpm82]

try changing the off hook delay in general parameters of voice processing