Cannot delete suite user

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johnson_tiam

Cannot delete suite user

Post by johnson_tiam »

Dear All,

I have a strange pbx behaviour problem,
we cannot delete a user from mgr.
even if we use force delete.
we never set any parameter regarding suite / hotel system.
but it shown something like this when we try to delete:
┌─Error:──────────────────────────────────────────────────┐
│ │
│ CANCEL to close this window │
│ │
│ Processing Failure │
│ OBJECT -1: ATTRIBUTE 0: Delete forbidden for suite user │
│ │
└─────────────────────────────────────────────────────────┘

and these error message below, when we review/modify that user:
┌─Error:──────────────────────────────────────────────────┐
│ │
│ CANCEL to close this window │
│ │
│ Users: Language ID: Illegal attribute value (-1) │
│ Users: Type of room: Illegal attribute value (-1) │
│ Users: Text msg number: Illegal attribute value (-1) │
│ Users: Caller COS: Illegal attribute value (-1) │
│ Users: User group by PIN : Illegal attribute value (-1) │
│ │
└─────────────────────────────────────────────────────────┘

do anyone ever encounter these kind of problem?
thank you very much

Best Regards,
Johnson
johnson_tiam

Re: Cannot delete suite user

Post by johnson_tiam »

hi all,

just want to inform that the problem is already solve,
it turn out that the database is somehow corrupt.
we have no idea what cause it.
but it's ok now.
Thank's
Roger Li

Re: Cannot delete suite user

Post by Roger Li »

We have faced the same problem and please advise how you solve the problem? (OXE R8.0)
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