OXE Vms forwarding

[Blooms]

Hello guys,

I have a quick question. I’ve set up a 4645 voicemail system using the integrated OXE service, and I configured the automatic call forwarding to voicemail on no answer through the COS on the extensions. It works fine for internal calls, but not for external ones. What did I forget to make it work for external calls as well?

Thanks for your time

[haroun]

check if the vm pnc-& connection cos is compatible with the ewternal trunk /trunk gps cos

[Blooms]

check if the vm pnc-& connection cos is compatible with the ewternal trunk /trunk gps cos

Sorry, I'm not sure I fully understand the compatibility part.
I checked the trunk COS, which is 16, and the connection COS is 0 — for my trunk group, which is a T2.

What exactly should I be looking at in the VM PNC?

Thanks again.

[haroun]

It should 1

[Blooms]

It should 1

it should be 1, what do you mean ? the connection cos ?

[vad]

Connection COS - TG --> WM - allow connection?