GD3 issue

[santeri]

Hello! I'm facing a problem recently, GD3 loosing connection with proccesor and goes down. I'm trying to understand meaning of logs from GD3:
16/11 12:26:01 - LOCAL nack 1 times seq num 3
16/11 12:26:02 - LOCAL nack 1 times seq num 9
16/11 12:26:14 - LOCAL nack 1 times seq num 17
16/11 12:46:21 - DISTANT nack 1 times seq num 468
16/11 12:46:22 - DISTANT nack 1 times seq num 469
16/11 12:46:22 - DISTANT nack 1 times seq num 470
16/11 12:46:24 - DISTANT nack 1 times seq num 471
16/11 12:46:27 - Msg lost
16/11 12:46:28 - Msg lost
16/11 12:46:30 - Msg lost
16/11 12:46:30 - DISTANT nack 1 times seq num 472
16/11 12:46:31 - LOCAL nack 1 times seq num 105
16/11 12:46:31 - DISTANT nack 3 times seq num 473
16/11 13:57:31 - LOCAL nack 2 times seq num 543
16/11 13:57:33 - Msg lost
16/11 13:57:34 - LOCAL nack 1 times seq num 933
16/11 13:57:35 - DISTANT nack 5 times seq num 474
16/11 13:57:37 - LOCAL nack 3 times seq num 934
16/11 14:06:40 - LOCAL nack 2 times seq num 935
16/11 14:06:54 - LOCAL nack 1 times seq num 1036
16/11 14:06:59 - Msg lost
16/11 14:07:00 - Msg lost
16/11 14:07:01 - Msg lost
16/11 14:07:02 - Msg lost
16/11 14:07:03 - Msg lost
16/11 14:07:04 - Msg lost
16/11 14:07:05 - Msg lost
16/11 14:07:05 - State of the link changed to LINK_DOWN

Is there any connection with those settings(?):
DL connect struct :
000000BB-005D3168: - Version Number = 1
000000BC-005D3168: - Window Size = 1
000000BD-005D3168: - Mtu Size = 1024 (bytes)
000000BE-005D3168: - Udp Lost = 7 (seconds)
000000BF-005D3168: - Distant Udp Lost = 7 (seconds)
000000C0-005D3168: - Udp Lost Reinit = 7 (seconds)
000000C1-005D3168: - Keepalive = 15 (seconds)
000000C2-005D3168: - Source Udp Port = 32640
000000C3-005D3168: - Local TOS/Diffserv = 2E
000000C4-005D3168: - Local 802.1 tagging = No
000000C5-005D3168: - Distant TOS/Diffserv = 00
000000C6-005D3168: - Distant 802.1 tagging = No
000000C7-005D3168: - Session_ID = EE05
000000C8-005D3168: - First retrans = 2 (*100 ms, as in connect msg)
000000C9-005D3168: - First retrans = 1000 (ms) (used and/or default)
000000CA-005D3168: - Retrans = 10 (*100 ms, as in connect msg)
000000CB-005D3168: - Retrans = 1000 (ms) (used and/or default )

[sadim]

Hi,
The logs show a tcp/ip protocol problem. You should check the connection between the GD3 and the Call Server.
the "DL connect struct" are the ip parameters configured on OXE and normally, besides the tagging that should be in accordance with the lan configuration, you should not change them.