DID when outgoing call

[kn3511]

Hi this is Narayanan,

We are Panasonic PBX Solution Provider. As Globally Panasonic had Closed he Operation, Now we are Promoting Alcatel.

In my office we had installed Evolution, Sip Trunk (10 channel), With 10 Sip Extensions. Our Sip Setting is as Follows..

Pilot No - 91 44 43404444

DID Nox 43404400 -99 (100 Nos)

We configured DID Nos to land in Extension, it works well. As per DID no landing it lands on the respective Extension, But when we make a Out Call in Caller Display Only Pilot No is Displayed not the DID No.

With the help of Alcatel Distributor we checked they were unable to Programme. For last 1 month we are unable to resolve. Service Provide is Airtel, same set up in our Old Panasonic Pbx it works well.

When we contacted Alcatel India for this, they told they will advise the distributor to resolve it, bit till now nothing happend.

Can you support us.

Thank you..

Narayanan KS
Chennai, India
+91 9445035000

[haroun]

in the NPD
how it's constructed the n° ?
what's the source of the inst for out call, wich DID is used when calling ?

the presented number when calling = installation number + transcoded extension found in the DID used for outgoing
fo exemple:

node> didtest

Sun Sep 18 11:55:37 CET 2022

0 : exit
1 : select did
2 : incoming did
3 : outgoing did
4 : view selected did data
5 : view selected did data order by internal number
6 : exec time
choice : 1
general did or public overflow : [g]/p
did id : <0..99> : 4
0 : exit
1 : select did
2 : incoming did
3 : outgoing did
4 : view selected did data
5 : view selected did data order by internal number
6 : exec time
choice : 3
local number : 51006
found external number : 3051
found external number (dicho) : 3051

and the installation number as per the NPD (SOURCE) is found in the entity of the user 51006 exemple 077060
the whole numebr sent 0770603051

[haroun]

do not forget to upload the traces
sip trace and CH trace

[alexeik]

In my office we had installed Evolution

I think he has an omniOCX Office evolution... So wrong pbx...

am i right?

[haroun]

yep i think you're right