two Attentants

[alexandros_z]

Hello,

I have an OXE R 12.1 already installed in a Hotel A.
I have installed a PCS in a hotel B.
Customers of Hotel A dialing "0" call to Attendant in reception A.
Is it possible for the customers of Hotel B, dialing also "0" to call the reception of hotel B ?

Hotels A and B belongs to the same owner.

thank you in advance
Alex

[vad]

Attendant - managed as Attendant or just usual set on reception?
For Attendant:
- users in hotel A and B - manage in different entity (f.e. 1 and 2)
- prefix - General attendant call (not attendant set or group)
- in CDT Entity 1 and 2 - manage what you need (f.e. for Entity 1 declare - reception A, for Entity 2 - reception B).
Be cearful with Entity state (Day/Night...)

[alexandros_z]

Thank you vad.
So far, "0" is configured as "attendant group call". I will check it as "general attendant call"
In Hotel A the console is " PAC 2 equipts"

is it possible to have an usual set in Hotel B as reception, but i want to be able to be called dialing "0" as well.

thank you for your response.

[alexeik]

You can use an entity call, so the set or attendant, which is managed in the entity is called