Can't dial FROM outside :-)

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frank
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Can't dial FROM outside :-)

Post by frank »

Guys,

I have a speed dial number, going to an outside number..
Let's say 6000 -> 912124680000

When I call from my phone, my call go to this number.
Another guy, he can't get to this 6000 with his phone (from outside).

His # is NOWHERE in the PBX.

Any idea ?
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IceMan_DUP

Post by IceMan_DUP »

Hi Frank,

Are you also calling from outside?

What do you see when you do a t3 trace?

What happens if you create a set and imm.fwd this to the 9121...number?
Does it work for both of you then?
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frank
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Post by frank »

Hi ,

Anyone can call this number from outside and get forwarded.
There is this one customer, he cant. The T3 trace shows a CALL REJECTED..
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vad
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Post by vad »

1) connection category number 5 (default category for trunks).
2) public network (access) category 0 (default category for trunks).
3) entity/discriminator selector for entity 0 (default entity for trunks).
For two last point you can manage user with entity 0 and public network cat 0 and try dial 6000.
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