4019 Mute Button Auto Answer

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enshadowed
Member
Posts: 1
Joined: 27 Nov 2019 08:17

4019 Mute Button Auto Answer

Post by enshadowed »

Dear Community,

I just installed 3x 4019 Alcatel Lucent phones and when i enable the headset mode, the mute button lights up and stays up. It doesn't turn off like it does on my 4008 IP. how can i fix the issue?

Regards
Enshadowed
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mgsox
Member
Posts: 197
Joined: 31 Aug 2007 05:14

Re: 4019 Mute Button Auto Answer

Post by mgsox »

hi,
what kind of pbx do you have OXO or OXE?
have you configured a Handset Key?
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cornelenica
Member
Posts: 1
Joined: 06 Dec 2019 11:06

Re: 4019 Mute Button Auto Answer

Post by cornelenica »

I have the same problem. On a OXO
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