"The OLD is not to be installed on any Fidelio PC (nor if PC or Fidelio Server) and will not be installed by a
Micros Fidelio resource, but only by an Alcatel-Lucent or dealer resource."
Im having an issue recording call units and converting them to charges it just says 0 units on fidelio. everything else is working fine like check in check out destination number length even guests name. any help on what this problem could be?