Hi,
We have GCE Premium and I'm looking for a report in Visual CC that shows me abandoned calls and the corresponding telephone number/CLID.
Can anyone help me locate such a report?
Thanks
Harj
Visual CC Report that shows abandoned calls and CLID
- joao.carlos
- Member
- Posts: 213
- Joined: 11 Feb 2010 12:05
- Location: Brasil
Re: Visual CC Report that shows abandoned calls and CLID
There is no report like that.
The only way that's possible is hiring ALU-E Professional Services and the ICON licenses.
Regards,
The only way that's possible is hiring ALU-E Professional Services and the ICON licenses.
Regards,
- cavagnaro
- Alcatel Unleashed Certified Guru
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Re: Visual CC Report that shows abandoned calls and CLID
If you have Omnivista you may wanna try to get that info from there
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Re: Visual CC Report that shows abandoned calls and CLID
Thanks for the quick replies, I have asked our Systems Integrator for quote for ICON.