How to external contacts in omnivisita 4760

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moelhawa
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How to external contacts in omnivisita 4760

Post by moelhawa » 07 Apr 2017 12:29

Dears
I need to add some frequently dialed external numbers in omnivisita 4760
And these contacts will appeare in calls reports with their names
I think it is in accounting window of OV4760, but I forgot how to add contacts, this like as making an address book in the OV.

thanks for your help

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cavagnaro
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Re: How to external contacts in omnivisita 4760

Post by cavagnaro » 07 Apr 2017 15:00

Abbreviated Number?

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moelhawa
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Re: How to external contacts in omnivisita 4760

Post by moelhawa » 07 Apr 2017 15:08

No, it is like a address book inside the OMV containing frequently dialed numbers.
i.e I can save in OMV mobile # 123456789 for person named moelhawa for example.
then when this mobile number dialed from any extension in the PABX, the OMV matches dialed number with the saved numbers inside its DB (address book), then we can filter more easily as the name moelhawa will appear in the calls report.

thanks for your help and reply cavagnaro

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Re: How to external contacts in omnivisita 4760

Post by cavagnaro » 07 Apr 2017 17:25

Ohhh guess I got out dated on Omnivista

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moelhawa
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Re: How to external contacts in omnivisita 4760

Post by moelhawa » 07 Apr 2017 17:39

ok, thanks for the reply, but if there is any one remember this issue, it would be better.

thanks for any help.

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Re: How to external contacts in omnivisita 4760

Post by swinstu » 08 Apr 2017 18:27

Dont think you can filter out names for speeddial numbers in reporting however you can filter called number in your reporting in OV4760.

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moelhawa
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Re: How to external contacts in omnivisita 4760

Post by moelhawa » 10 Apr 2017 18:20

Unfortunately it was working and it differs than filtering process during generating a report.

This option is exist (creating a phone book inside the OMV)

The second point is I'm trying to restore an old backup to solve this issue and to solve another issue in cost calculations but it always failed, whoever all server parameters are configured correctly ( server name, DNS Suffix,.....)

Thanks to for your reply all
If I success to restore old backup it will be great.

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