Application cannot access the database

[Mimid]

Dears,

Can someone help me on omnivista 4760 when i open Reports module i got " cannot connect to the database! " and same message for accounting module plus "unable to retrieve children of this node ""unable to access to the database.

could someone help to fix this issue at least i can generate a report for calls.

thanks in advance.

[haroun]

FIRST retart your server.may be SunOne server and other services are not starting

[Mimid]

thanks haroun I've tried many time to rstart my server but same things.

[haroun]

and sunone(ldap serv) server is it starting ! can you poste all nmc +slapd services status