We have an Alcatel Omni PCX Office software 7.1
We have an ISDN10 with a 100 number In Dial range.
Our main number is (## #### 3300)
I can call my direct line number from outside to reach a person at their extension ie (## #### 3377) ok.
When we make outgoing calls, the main number is displayed on the recipients phone (## #### 3300).
However, how do I setup my OmniPCX so that our direct number / extension shows up as Caller ID on the recipients phone?
So that when I make an outgoing caller the Caller ID will display ## #### 3377 ?
Caller ID of Extension not Base number
Hi Benjamin
If you have the extension number equal to the end of public number you can configure at external lines --> list of trunks --> ISDN access --> details --> alternative CLIP/COLP number as ## #### ( in your example ). OXO sends ## #### + extension number. You also can use the way Sera544 said, it works too. In this case you won't use what I said. You also need to check if your carrier is asking A number. They can't be asking A number and they always send the main number.
Best regards.
If you have the extension number equal to the end of public number you can configure at external lines --> list of trunks --> ISDN access --> details --> alternative CLIP/COLP number as ## #### ( in your example ). OXO sends ## #### + extension number. You also can use the way Sera544 said, it works too. In this case you won't use what I said. You also need to check if your carrier is asking A number. They can't be asking A number and they always send the main number.
Best regards.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3
ACFE OXE R12
ACFE OXO C R3
Re: Caller ID of Extension not Base number
Hi,
I have a OmniPCX Enterprise Management
v12.0.1708 system. I am not able to get caller ID either external or internal extension number on analog sets besides caller ID on my digital phone sets like "8029" set.
My scenario is as follows:
1.Direct connection: From external when I call from my mobile number 9812345678 to one of the trunk line number like +97711223344, I can get the 9812345678 on my analog sets(bypassing the alcatel OmniPCX). However when that trunk is connected to my OmniPCX, and call when received by attendant like #9, I am not able to caller ID, which supposed to be 9812345678.
2. Internal extensions: internally when extensions calls to another extension of analog phone set, we are not able get the caller ID which we can see on digital phone sets like"8029".
It will be highly appreciated if somebody help me on this.
I have a OmniPCX Enterprise Management
v12.0.1708 system. I am not able to get caller ID either external or internal extension number on analog sets besides caller ID on my digital phone sets like "8029" set.
My scenario is as follows:
1.Direct connection: From external when I call from my mobile number 9812345678 to one of the trunk line number like +97711223344, I can get the 9812345678 on my analog sets(bypassing the alcatel OmniPCX). However when that trunk is connected to my OmniPCX, and call when received by attendant like #9, I am not able to caller ID, which supposed to be 9812345678.
2. Internal extensions: internally when extensions calls to another extension of analog phone set, we are not able get the caller ID which we can see on digital phone sets like"8029".
It will be highly appreciated if somebody help me on this.
Re: Caller ID of Extension not Base number
did you check with your public telecom company ? they must allow you to send your number to outside
